1.0
Table Of Contents
- VMware vCenter AppSpeed Installation Guide
- Contents
- About This Book
- AppSpeed Installation Overview
- Installing and Configuring the AppSpeed Server
- Installing the AppSpeed Plug-In and Probes
- Configuring AppSpeed with vNetwork Distributed Switching
- Upgrading AppSpeed
- Extracting SSL Files
- Troubleshooting
- Index
VMware, Inc. 29
Chapter 7 Troubleshooting
Solution
1Manuallydownloadthesetup.exefilefrom:
http://<vCenter_IP>:<HTTPS_Port>/AppSpeed/static/setup.exe
2Runthesetup.exefile.(ClosethevCenterbeforeperformingtheinstallation)
3OnthemachinerunningthevCenterClient,gotoC:\Program
Files\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\AppSpeed.
4OpentheSettings.configfileinatexteditor.
5Replacetheline<!--ConductorURL>http://<hostname>/</ConductorURL-->withtheline:
<ConductorURL> http://<vCenter_IP>:<HTTPS_Port>/AppSpeed/</ConductorURL>.
6Replacetheline<VCProxyNamespace>AppSpeed</VCProxyNamespace>with
<!--VCProxyNamespace>AppSpeed</VCProxyNamespace-->.
Forexample,forvCenter1.2.3.4andport8080,use:
<ConductorURL>http://1.2.3.4:8080/AppSpeed/</ConductorURL.
7 Saveandclosethefile.
8RestartthevSphereClientorVIClientandenabletheAppSpeedplug‐ininthePlugintab.
Problem
YouclicktheAppSpeediconinthevSphereClientorVIClient,buttheAppSpeedviewdoesnotload.
Cause
Aconnectiontotheservercannotbeestablishedorthereisanissuewithproxysettings.Thistypeoferroris
usuallyprecededbyoneofthefollowingmessages:ReceivedaconnectivityerrororURLErrorreceived.
Solution
1LogintotheAppSpeedservervirtualmachineastheconsoleuser.
2Fromtheconsole,runrestart_AppSpeed.
3VerifywithITthatport80isopenonthefirewall.
4RestartthevSphereClientorVIClient.
5 WaitafewminutesfortheAppSpeeduserinterfacetoload.
6Iftheuserinterfacestilldoesnot
load,reinstalltheuserinterfacefromtheplug‐inwindow.
See“InstalltheAppSpeedPlug‐In”onpage13.
Problem
Thefollowingerrorappearsintheuserinterface:
UnabletocommunicatewithAppSpeedserver:failedtodownloadUImodulefromhttp://<vCenteraddress>/AppSpeed>,
consultyoursystemadministrator.
Cause
AnHTTPconnectiontotheAppSpeedserverisrefusedduetocertificateauthorizationissues.
Solution
1InInternetExplorerorFirefox,gotohttp://<AppSpeedserverIP>.
Amessageappearsindicatingthattheserver’scertificatemustbeapprovedbeforethemachineallows
HTTPconnections.
2 ApprovethecertificateusingtheWebbrowser.
3RestarttheVIClient.