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VMware, Inc. 27
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IfyouencounterproblemswhenusingAppSpeed,usethistroubleshootinginformationtotryandresolvethe
problem.
Thischapterincludesthefollowingtopics:
 “AppSpeedSetupErrors”onpage27
 “AppSpeedUserInterfaceLoadingProblems”onpage28
 “GeneralErrorsWhileUsingAppSpeed”onpage30
AppSpeed Setup Errors
IfyouhaveproblemswhilesettingupAppSpeed,trythesetroubleshootingsuggestions.
Problem
Setupfailsandthefollowingerrormessageappears:
Connectiontimedout.VerifythevCenteraddressandtryagain.
Cause
YouenteredanincorrectvCenterServerIPaddressduringsetup.
Solution
1VerifytheaccuracyofthevCenterServerIPaddress.
2RunsetupagainandenterthecorrectIPaddress.
Problem
Setupfailsandthefollowingerrormessageappears:
Connectiontimedout.VerifythevCenteraddressandtryagain.
Cause
ThevCenterHTTPSWebServiceportisnotconfiguredtoworkwiththedefaultport443.
Solution
1CheckthevCenterWebServiceport.
2Runsetupagainandenter<vCenter_IP>:<HTTPS_Port>inthevCenterparameterssection.
Troubleshooting
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