7.0
Table Of Contents
- Application Discovery Manager Administration Guide
- Contents
- About This Book
- Overview
- Installing ADM
- Setting Up ADM
- Securing ADM
- Maintenance
- Upgrading ADM
- Migrating to a New Appliance
- Troubleshooting ADM
- Uninstalling ADM
- Time Zones
- ADM API Tutorial
- Index
VMware, Inc. 55
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ThischapterprovidesinstructionsontroubleshootingoftheADM.Thischapterincludesthefollowingtopics:
“TroubleshootingADMInstallation”onpage 55
“TroubleshootingADMbyUsingtheProductSupportPackage”onpage 56
“TroubleshootingErrorMessagesDuringWMIDiscovery”onpage 56
“DetailDiscoveryTroubleshooting”onpage 56
Troubleshooting ADM Installation
InADM7.0.0,youneedtoconfigureyourownexternalOracledatabaseasdescribedin“SettingUpOracleasan
ExternalDatabaseforADM”onpage 21
.Theinstallationmightfailduetodatabaseconnectionproblems.You
mustensurethattheexternaldatabaseisworkingandthatADMcanconnectit.
To troubleshoot the database machine
1OntheOracledatabasemachine,logintotheserverasuseroracle.
2OpenSQLPlusandlogintothedatabaseasusersys.
3Runthe
followingquery:
Select 1 from dual;
Thequeryresultisdisplayed.Ifthequeryfailsandtheresultisnotdisplayed,performthefollowingsteps:
1Ensurethatthedatabaseisrunning.
2Ensurethatthelistener.orafileisconfiguredasdescribedin“SettingUpOracleasanExternalDatabase
forADM”onpage 21.
3Ensurethatthedatabaselisteneris
running.
To troubleshoot ADM connectivity to the database machine
1OntheAggregatormachine,logintotheserverasusernlayers.
2OpenSQLPlusandloginthedatabaseasusersys.
3Runthefollowingquery:
Select 1 from dual;
Thequeryresultisdisplayed.Ifthequeryfailsandtheresultisnotdisplayed,performthefollowingsteps:
1EnsurethattheOracleclientisconfiguredasdescribedin“InstallingtheOracleClient”onpage 28.
2Ensurethatthetnsnames.orafilecontainsthecorrectIPaddressofthedatabase.
(Youcancheckthisonlyafteryouhaveconfiguredtheappliancerole).
Troubleshooting ADM
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