6.2.2
Table Of Contents
- Application Discovery Manager Administration Guide
- Contents
- About This Book
- Overview
- Installing ADM
- Setting Up ADM
- Securing ADM
- Maintenance
- Upgrading ADM
- Migrating to a New Appliance
- Troubleshooting ADM
- Uninstalling ADM
- Time Zones
- ADM API Tutorial
- Index
VMware, Inc. 37
Chapter 5 Maintenance
YoucancreatesupportpackageseitherthroughtheADMConsoleorthroughtheCommandLine
Interface (CLI).
Using the ADM Console
UsetheADMConsoletocreateaproductsupportpackageinanSingle‐boxsetupdeploymentandtocreatea
productsupportpackagefortheAggregatorinanytypeofADMdeployment.Chapter 2describesthe
differentADMdeploymentoptions:
1LogintotheADMConsole.
2 NavigatetoManage>System>Create
ProductSupportPackage.
3 WaitforafewminutesandthenrefreshthepagetoseeiftheStatushaschangedfromPendingtoSuccess.
4ClicktheappropriateproductsupportpackageZipfiledisplayedinthetableanddownloadit.
Bydefault,thefilenamesarelistedfromthemostcurrentbackdate.EachproductsupportpackageZip
filenameincludestheADMdatabaseschemaversion,date,andtimestampforeasyrecognition.
5ClickSave.
Using the CLI
UsetheCLItocreatesupportpackagesforeachcollectorordatabaseinadistributedADMdeployment,orfor
theAggregator,database,orSingle‐BoxdeploymentwhentheAggregatorisnotavailablethroughtheADM
Console.Chapter 1describesthedifferentADMdeploymentoptions:
1LogintotheCollectororAggregatorappliance
asuserroot.
2 Changethedirectorytothe/home/nlayers/Seneca/management/APIsdirectory.
3Typethefollowingcommand:
./InSight_control.sh supportpackage --get --output filename
filename.zip is created at the same location.
4CopyandsavethezipfilefromtheADMappliancetoadifferentlocation.
N
OTEProductsupportpackagesrequireapasswordforextraction.ContactVMwareCustomerSupportto
retrievethepasswordifyouusetheproductsupportpackagetorestoreADMortheADMdatabaseas
describedin“RestoringanADMEnvironmentbyUsingaProductSupportPackage”onpage 38.
CAUTIONRe‐imagingremovesallfiles(includingthesupportpackage)fromtheappliance,sosavethe
supportpackageelsewhere.
NOTETheUIoptionisrelev antonlytotheapplianceswithAggregatorcomponent.
N
OTEBydefault,theADMsavestheproductsupportpackagesonlyforsevendays.Ensuretosaveto
theproductsupportpackagetoanotherlocationifyouwanttosavetheinformationforlongerduration.
NOTELogintotheAggregatortocreateabackupoftheADMdatabase.Youarenotrequiredtologinto
theremotedatabaseappliancetocreateabackupofthedatabasefiles.
N
OTEEnsuretosavetotheproductsupportpackagetoanotherlocationifyouwanttosavethe
informationforlongerduration.TheADMsavesthepackageonlyforsevendaysifyouselectthedefault
location.