Specifications

Chapter 2: Installing SolarWinds Virtualization Manager

2. Click Submit.

Possible issues during integration

During the integration process of Virtualization Manager and the SolarWinds

Orion server, both applications keep running, and changes may occur in both

environments, for example, nodes or data sources can be added or deleted. In

these cases, it may happen that the data collected at the beginning of the

synchronization process is no longer valid. The majority of these issues can be

solved by resetting the integration process, and running the Synchronization

Wizard again.

The following sections list the errors that may occur during the integration process

of Virtualization Manager and the SolarWinds Orion server, and provide

explanations and possible solutions.

Issues with credentials

Error message Explanation

Could not use credentials from Vir-

tualization Manager/Orion. Incor-

rect integration data in

Virtualization Manager/Orion.

Reset Virtualization Manager integ-

ration and go through the Syn-

chronization Wizard again.

If there is a change in Virtualization Man-

ager or in the SolarWinds Orion server dur-

ing the integration process, the integration

data becomes invalid. Reset the integ-

ration process to load valid data. If the

issue persists, check the error log for more

information.

Could not use credentials from Vir-

tualization Manager/Orion. Reset

Virtualization Manager integration

and go through the Syn-

chronization Wizard again. If this

error persists, check the error log

for more information.

There is inconsistency in the database.

Data related to processed nodes is miss-

ing. Use the Database Maintenance tool

to clean up the database, and then reset

the integration process.