Specifications

Appendix A: Troubleshooting Hyper-V discovery
at the Microsoft Knowledge Base.
To manually reset the WMI counters:
1. Stop the Windows Management Instrumentation service.
2. Click Start, click Run, type cmd, and then click OK.
3. At the command prompt, type winmgmt /resyncperf, and then press enter.
4. At the command prompt, type wmiadap.exe /f, and then press enter.
5. Type exit, and then press enter to close the command prompt.
6. Start the Windows Management Instrumentation service.
7. After resetting the WMI counters, retest WMI.
Note: For further troubleshooting information, see the Microsoft TechNet and the
Microsoft Developer Network websites, and search for WMI troubleshooting.
Testing remote WMI connectivity
Testing the remote WMI connectivity of the target server helps you isolate faults
that could prevent the target server from receiving or responding to remote WMI
requests. The test software, WBEMTest, is included with Microsoft Windows
operating systems.
Remotely testing WMI on the target server
Complete the following procedure to check whether the target server is
responding appropriately to remote WMI requests that originate from SolarWinds
Virtualization Manager:
1. Log on to a different Windows server with an administrator account.
2. Click Start > Run, type wbemtest.exe, and then click OK.
3. Click Connect on the Windows Management Instrumentation Tester
window.
4. Type \\Target_Primary_IP_Address\root\cimv2 in the field at the top of the
dialog box, where Target_Primary_IP_Address is the host name or primary
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