September 2012

Repairing, Changing, and Uninstalling
VMware Tools Components 3
Usually when you upgrade VMware Tools, the modules are upgraded and new features are added. On
Windows guests, however, if you do not perform a custom upgrade, new modules might not be added. If some
features do not work correctly after an upgrade, you must change or repair modules. On operating systems
other than Windows, you must manually start the VMware User process after an upgrade.
This chapter includes the following topics:
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“Repair or Change Modules in Windows Virtual Machines,” on page 27
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“Uninstall VMware Tools,” on page 28
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“Start the VMware User Process Manually If You Do Not Use a Session Manager,” on page 29
Repair or Change Modules in Windows Virtual Machines
If you have problems with enhanced graphics display or mouse actions or with features that depend on
VMware Tools, you might need to repair or modify installed modules.
Occasionally, some new modules are not installed during a VMware Tools upgrade. You can manually install
new modules by modifying installed modules.
IMPORTANT Do not use the guest operating system’s Add/Remove Programs item in the Windows Control
Panel to repair or modify VMware Tools.
Prerequisites
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Power on the virtual machine.
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Log in to the guest operating system.
Procedure
1 Select the menu command to mount the VMware Tools virtual disc on the guest operating system.
VMware Product Menu Command
vSphere Client
Inventory > Virtual Machine > Guest > Install/Upgrade VMware Tools
vSphere Web Client
Right-click the virtual machine and select All vCenter Actions > Guest OS
> Install/Upgrade VMware Tools.
a To locate a virtual machine, select a datacenter, folder, cluster, resource
pool, host, or vApp.
b Click the Related Objects tab and click Virtual Machines.
Fusion
Virtual Machine > Install (or Upgrade) VMware Tools
VMware, Inc. 27