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Table Of Contents
ThinApp User’s Guide
86 VMware, Inc.
Thegeneratedlogfilescanbelargeandover100MBdependingonhowlongtheapplicationrunswithLog
Monitorandhowbusyanapplicationis.TheonlyreasontorunLogMonitorforanapplicationistocapture
tracefiles.Tracefilesarecriticalfortroubleshootingproblemsbyanalyzingand
correlatingmultipleentries
withinthetracefile.
Troubleshoot Activity with Log Monitor
YoucanuseLogMonitortoperformbasictroubleshooting.
Generate ThinApp logs
1Shutdownthecapturedapplicationtoinvestigate.
2Onthecomputerwhereyoucapturedtheapplication,selectStart>AllPrograms>VMware>ThinApp
LogMonitor.
TostartLogMonitoronadeploymentmachine,copythelog_monitor.exe,logging.dll,
logging64.dll, Capture.ini, LogFilter.ini andSetup Capture.exefiles
fromC:\Program
Files\VMware\VMware ThinApptothedeploymentmachineanddoubleclickthelog_monitor.exe
file.
3Startthecapturedapplication.
Astheapplicationstarts,anewentryappearsintheLogMonitorstacefilelist.LogMonitorshowsone
entryforeachnewtracefile.Eachfilecorrespondswithasingleprocess.
4Endtheapplication
assoonasitencountersanerror.
5 Generatelogsforeachtracefileyouwanttoinvestigate.
a Selectthe.tracefileinthelist.
bClickGeneratetexttracereport.
Childprocessesthattheparentprocessgeneratesresideinthesamelog.Multipleindependentprocesses
donotresideinthesamelog.
ThinAppgenerates
a.tracefile.LogMonitorconvertsthebinary.tracefileintoa.txtfile.
6 (Optional)Openthe.txtfilewithatexteditorandscantheinformation.Insomecircumstances,the.txt
fileistoolargetoopenwiththetexteditor.
7Zipthe.txtfilesandsendthefilesto
VMwaresupport.
Perform Advanced Log Monitor Operations
AdvancedoperationsinLogMonitorincludestoppingapplicationsordeletingtracefiles.Ifanapplicationis
busyorexperiencingslowperformancewithaspecificaction,youcanperformsuspendandresume
operationstocapturelogsforaspecificduration.Theresultinglogfileissmallerthanthetypicallogfileand
easiertoanalyze.Pleasealsokeepinmindevenwhenyouusethesuspendandresumeoperations,thecause
ofanerrormightoccuroutsideofyourdurationwindow.Suspendandresumeoperationsareglobaland
affectallapplications.
Formoreinformationaboutusingtheseoptions,contactVMwaresupport.
Perform advanced Log Monitor operations
1Shut
downthecapturedapplicationtoinvestigate.
2Onthecomputerwhereyoucapturedtheapplication,selectStart>AllPrograms>VMware>ThinApp
LogMonitor.
TostartLogMonitoronadeploymentmachine,copythelog_monitor.exe,logging.dll,
logging64.dll, Capture.ini, LogFilter.ini andSetup Capture.exefilesfromC:\Program
Files\VMware\VMware ThinApptothedeploymentmachineanddoubleclick
thelog_monitor.exe
file.