6.0.2

When you configure policies for splitting and filtering out USB devices, some values you set require the VID
(vendor ID) and PID (product ID) for the USB device. To find the VID and PID, you can search on the
Internet for the product name combined with vid and pid. Alternatively, you can look in the client-side log
file after you plug in the USB device to the local system when Horizon Client is running. The following table
shows the default location of the log files.
Table 14‑2. Log File Locations
Client or Agent Path to Log Files
Windows client
%PROGRAMDATA%\VMware\VDM\logs\debug-*.txt
C:\Windows\Temp\vmware-SYSTEM\vmware-usbarb-*.log
Windows agent (on
remote desktop)
%PROGRAMDATA%\VMware\VDM\logs\debug-*.txt
Mac OS X client
/var/root/Library/Logs/VMware/vmware-view-usbd-xxxx.log
/Library/Logs/VMware/vmware-usbarbitrator-xxxx.log
Linux client
(Default location) /tmp/vmware-root/vmware-view-usbd-*.log
If a problem with the device occurs after the device is redirected to the remote desktop, examine both the
client- and agent-side logs.
Using Policies to Control USB Redirection
You can configure USB policies for both the remote desktop (View Agent) and Horizon Client. These
policies specify whether the client device should split composite USB devices into separate components for
redirection. You can split devices to restrict the types of USB devices that the client makes available for
redirection, and to make View Agent prevent certain USB devices from being forwarded from a client
computer.
If you have older versions of View Agent or Horizon Client installed, not all the features of the USB
redirection policies are available. Table 14-3 shows how View applies the policies for different combinations
of View Agent and Horizon Client.
Table 14‑3. Compatibility of USB Policy Settings
View Agent
Version
Horizon
Client
Version Effect of USB Policy Settings on USB Redirection
5.1 or later 5.1 or later USB policy settings are applicable to both View Agent and Horizon Client. You can
use View Agent USB policy settings to block USB devices from being forwarded to a
desktop. View Agent can send device splitting and filtering policy settings to
Horizon Client. You can use Horizon Client USB policy settings to prevent USB
devices from being redirected from a client computer to a desktop.
5.1 or later 5.0.x or earlier USB policy settings apply only to View Agent. You can use View Agent USB policy
settings to block USB devices from being forwarded to a desktop. You cannot use
Horizon Client USB policy settings to control which devices can be redirected from a
client computer to a desktop. Horizon Client cannot receive device splitting and
filtering policy settings from View Agent. Existing registry settings for USB
redirection by Horizon Client remain valid.
5.0.x or earlier 5.1 or later USB policy settings apply only to Horizon Client. You can use Horizon Client USB
policy settings to prevent USB devices from being redirected from a client computer
to a desktop. You cannot use View Agent USB policy settings to block USB devices
from being forwarded to a desktop. View Agent cannot send device splitting and
filtering policy settings to Horizon Client.
5.0.x or earlier 5.0.x or earlier USB policy settings do not apply. Existing registry settings for USB redirection by
Horizon Client remain valid.
Setting Up Desktop and Application Pools in View
168 VMware, Inc.