VMware Horizon View Feature Pack Installation and Administration Horizon View 5.3 Horizon View Feature Pack 1 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see http://www.vmware.com/support/pubs.
VMware Horizon View Feature Pack Installation and Administration You can find the most up-to-date technical documentation on the VMware Web site at: http://www.vmware.com/support/ The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: docfeedback@vmware.com Copyright © 2013 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc. 3401 Hillview Ave. Palo Alto, CA 94304 www.vmware.com 2 VMware, Inc.
Contents VMware Horizon View Feature Pack Installation and Administration 5 VMware Horizon View Feature Pack Components 5 Setup and Installation 7 System Requirements for the Horizon View Feature Pack 7 Installing and Deploying the Remote Experience Agent on Horizon View Desktops 13 Installing HTML Access Software on View Connection Server 20 Firewall Rules for HTML Access 22 Configure HTML Access Agents to Use New SSL Certificates 22 Add the Certificate Snap-In to MMC on a Horizon View Desktop 23 Import
VMware Horizon View Feature Pack Installation and Administration 4 VMware, Inc.
VMware Horizon View Feature Pack Installation and Administration The VMware Horizon View Feature Pack Installation and Administration Guide provides information about ® installing and configuring the VMware Horizon View™ Feature Pack components. The information in this document includes system requirements and instructions for installing the Remote Experience Agent on Horizon View desktops and the HTML Access installer on View Connection Server instances.
VMware Horizon View Feature Pack Installation and Administration The Feature Pack components allow users to take advantage of several new desktop features. HTML Access Agent The HTML Access Agent allows users to connect to Horizon View desktops by using HTML Access. The HTML Access Agent must be running on a desktop to enable HTML Access on that desktop. Therefore, to use HTML Access, you must install the Remote Experience Agent with the HTML Access feature.
VMware Horizon View Feature Pack Installation and Administration Unity Touch With Unity Touch, tablet and smart phone users can easily browse, search, and open Windows applications and files, choose favorite applications and files, and switch between running applications, all without using the Start menu or Taskbar. The VMware Horizon View Client documents for iOS and Android devices provide more information about end user features provided by Unity Touch.
VMware Horizon View Feature Pack Installation and Administration Table 1. Horizon View Desktop Operating System Support for Individual Feature Pack Components Windows 8 or Windows 8.
VMware Horizon View Feature Pack Installation and Administration In addition, HTML Access is available on Windows 8 (32- or 64-bit) or Windows 8.1 (32- or 64-bit) as a Tech Preview. You can try out HTML Access on a Windows 8 or Windows 8.1 desktop, but no support is provided. n View Agent 5.3 Installation instructions are provided in the VMware Horizon View Administration document.
VMware Horizon View Feature Pack Installation and Administration NOTE You can use HTML Access in conjunction with VMware Horizon Workspace to allow users to connect to their desktops from an HTML5 browser. For information about installing Horizon Workspace and configuring it for use with View Connection Server, see the Horizon Workspace documentation. For information about pairing View Connection Server with a SAML Authentication server, see the VMware Horizon View Administration documentation.
VMware Horizon View Feature Pack Installation and Administration System Requirements for Real-Time Audio-Video Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices, and with standard conferencing applications like Skype, WebEx, and Google Hangouts. To support Real-Time AudioVideo, your Horizon View deployment must meet certain software and hardware requirements. Horizon View desktop The desktops must have View Agent 5.3 installed.
VMware Horizon View Feature Pack Installation and Administration n Horizon View desktop Android 3 (Honeycomb), Android 4 (Ice Cream Sandwich), and Android 4.1 and 4.2 (Jelly Bean) To support Unity Touch, the following software must be installed in the virtual machine that the end user will access: n Operating systems: Windows XP SP3 (32-bit), Windows Vista (32-bit), Windows 7 (32-bit or 64-bit), Windows 8 (32-bit or 64-bit), Windows 8.1 (32-bit or 64-bit), or Windows Server 2008 R2 n View Agent 5.
VMware Horizon View Feature Pack Installation and Administration Multimedia Redirection Support on Desktop Operating Systems Windows 7 Multimedia Redirection (MMR) is a feature pack component that is installed with the Remote Experience Agent. The Wyse MMR component is installed with View Agent and operates on Windows XP and Windows Vista desktops. Windows 7 MMR has somewhat different characteristics and requirements than the Wyse MMR component. Table 2.
VMware Horizon View Feature Pack Installation and Administration Upgrading the Remote Experience Agent If an earlier release of the Remote Experience Agent is installed on your desktops, install the current release to obtain the latest versions of the Feature Pack components. Before you can install the Remote Experience Agent that is provided with Horizon View 5.3 Feature Pack 1, you must install View Agent 5.3 on your desktops. Installing View Agent 5.
VMware Horizon View Feature Pack Installation and Administration 5 Click Install. When the installation is completed, the installer displays the following message: Setup has successfully installed VMware Horizon View 5.3 Remote Experience Agent. 6 Click Finish. When the HTML Access Agent is installed on the virtual machine, TCP port 22443 is opened on the Windows firewall. See “Firewall Rules for HTML Access,” on page 22.
VMware Horizon View Feature Pack Installation and Administration n Verify that you have access to the Remote Experience Agent installer file on the VMware product page at http://www.vmware.com/products/. n Familiarize yourself with the silent installation properties available with the Remote Experience Agent. See “Silent Installation Properties for the Remote Experience Agent,” on page 16. n Familiarize yourself with the MSI installer command-line options.
VMware Horizon View Feature Pack Installation and Administration Table 3.
VMware Horizon View Feature Pack Installation and Administration Table 5. MSI Command-Line Options and MSI Properties MSI Option or Property Description /qn Instructs the MSI installer not to display the installer wizard pages. For example, you might want to install the Remote Experience Agent silently and use only default setup options and features: VMware-Horizon-View-5.3-Remote-Experience-Agent-x64-y.yxxxxxx.
VMware Horizon View Feature Pack Installation and Administration Table 5. MSI Command-Line Options and MSI Properties (Continued) MSI Option or Property Description REMOVE Removes the specified Feature Pack components (installation options) that were installed by the Remote Experience Agent installer. To remove individual installation options, enter a comma-separated list of option names. Do not use spaces between names. Use the format REMOVE=value,value,value.... The option names are case-sensitive.
VMware Horizon View Feature Pack Installation and Administration Installing HTML Access Software on View Connection Server The HTML Access installer configures the View Portal page on View Connection Server to allow users to select HTML Access when they connect to their desktops. Run the installer on a View Connection Server instance and on all the instances in a replicated group.
VMware Horizon View Feature Pack Installation and Administration 2 Double-click the installer file to start the HTML Access installation program. 3 Accept the VMware End User License Agreement. 4 Accept or change the installation folder. 5 Click Install. 6 Click Finish. What to do next Make sure that the port that is used by HTML Access to allow connections to security servers is opened on the Windows firewall. See “Open the Port Used by HTML Access on Security Servers,” on page 21.
VMware Horizon View Feature Pack Installation and Administration Firewall Rules for HTML Access To allow client Web browsers to use HTML Access to make connections to security servers, View Connection Server instances, and Horizon View desktops, your firewalls must allow inbound traffic on certain TCP ports. HTML Access connections must use HTTPS. HTTP connections are not allowed.
VMware Horizon View Feature Pack Installation and Administration Procedure 1 Add the Certificate Snap-In to MMC on a Horizon View Desktop on page 23 Before you can add certificates to the Windows local computer certificate store, you must add the Certificate snap-in to the Microsoft Management Console (MMC) on the Horizon View desktops where the HTML Access Agent is installed.
VMware Horizon View Feature Pack Installation and Administration n Verify that the CA-signed certificate was copied to the desktop. n Verify that the Certificate snap-in was added to MMC. See “Add the Certificate Snap-In to MMC on a Horizon View Desktop,” on page 23. Procedure 1 In the MMC window on the Horizon View desktop, expand the Certificates (Local Computer) node and select the Personal folder. 2 In the Actions pane, go to More Actions > All Tasks > Import.
VMware Horizon View Feature Pack Installation and Administration 5 Click Next, click Next, and click Finish. 6 If your server certificate was signed by an intermediate CA, import all intermediate certificates in the certificate chain into the Windows local computer certificate store. a Go to the Certificates (Local Computer) > Intermediate Certification Authorities > Certificates folder. b Repeat steps 3 through 6 for each intermediate certificate that must be imported.
VMware Horizon View Feature Pack Installation and Administration Configure Unity Touch You can configure a default list of favorite applications that appear in the Unity Touch sidebar, and you can disable or enable the Unity Touch feature after it is installed. Configure Favorite Applications Displayed by Unity Touch With the Unity Touch feature, tablet and smart phone users can quickly navigate to a Horizon View desktop application or file from a Unity Touch sidebar.
VMware Horizon View Feature Pack Installation and Administration Procedure n (Optional) Create a default list of favorite applications by adding a value to the Windows registry. a Open regedit and navigate to the HKLM\Software\VMware, Inc.\VMware Unity registry setting. On a 64-bit virtual machine, navigate to the HKLM\Software\Wow6432Node\VMware, Inc.\VMware Unity directory. b Create a string value called FavAppList. c Specify the default favorite applications.
VMware Horizon View Feature Pack Installation and Administration What to do next If you performed this task directly on a virtual machine (by editing the Windows registry or installing the Remote Experience Agent from the command line), you must deploy the newly configured virtual machine. You can create a snapshot or make a template and create a Horizon View desktop pool, or recompose an existing pool. Or you can create an Active Directory group policy to deploy the new configuration.
VMware Horizon View Feature Pack Installation and Administration 2 Set Up the Web Pages That Provide Multicast or Unicast Streams on page 29 To allow Flash URL redirection to take place, you must embed a JavaScript command in the MIME HTML (MHTML) Web pages that provide links to the multicast or unicast streams. Users display these Web pages in the browsers on their virtual desktops to access the video streams.
VMware Horizon View Feature Pack Installation and Administration When a user displays the Web page in a virtual desktop, the viewmp.js JavaScript command invokes the Flash URL Redirection mechanism on the virtual desktop, which redirects the SWF file from the desktop to the hosting client device. Set Up Client Devices for Flash URL Redirection The Flash URL Redirection feature redirects the SWF file from virtual desktops to client devices.
VMware Horizon View Feature Pack Installation and Administration 3 Set the value to disable or enable Flash URL Redirection. Option Value Disabled 0 Enabled 1 By default, the value is set to 1. Configure Real-Time Audio-Video After you install Real-Time Audio-Video, the feature works on your Horizon View desktops without any further configuration. The default values for the webcam frame rate and image resolution are recommended for most standard devices and applications.
VMware Horizon View Feature Pack Installation and Administration In particular, you can create USB redirection filtering rules for Horizon View Agent and specify the audio- in and video Device Family Names to be disabled. For information about setting group policies and specifying filtering rules for USB redirection, see "Using Policies to Control USB Redirection" in the VMware Horizon View Administration document.
VMware Horizon View Feature Pack Installation and Administration 4 Search the log file for [ViewMMDevRedir] VideoInputBase::LogDevEnum to find the log file entries that reference the attached webcams. Here is an excerpt from the log file identifying the Microsoft Lifecam HD-5000 webcam: [ViewMMDevRedir] VideoInputBase::LogDevEnum - 2 Device(s) found [ViewMMDevRedir] VideoInputBase::LogDevEnum - Index=0 Name=Integrated Webcam UserId=vid_1bcf&pid_2b83&mi_00#7&1b2e878b&0&0000 SystemId=\\?\usb#vid_1bcf&pid_2b
VMware Horizon View Feature Pack Installation and Administration Procedure 1 Launch the client, and start a webcam or microphone application to trigger an enumeration of camera devices or audio devices to the client log. a Attach the webcam or audio device you want to use. b Use the command vmware-view to start View Client. c Start a call and then stop the call. This process creates a log file. 34 VMware, Inc.
VMware Horizon View Feature Pack Installation and Administration 2 Find log entries for the webcam or microphone. a Open the debug log file with a text editor. The log file with real-time audio-video log messages is located at /tmp/vmware-/vmwaremks-.log. The client log is located at /tmp/vmware-/vmware-view-.log. b Search the log file to find the log file entries that reference the attached webcams and microphones.
VMware Horizon View Feature Pack Installation and Administration 3 Copy the description of the device and use it to set the appropriate property in the /etc/vmware/config file. ® For a webcam example, copy Microsoft LifeCam HD-6000 for Notebooks to specify the Microsoft webcam as the preferred webcam and set the property as follows: ® rtav.srcWCamId="Microsoft LifeCam HD-6000 for Notebooks" For this example you could also set the property to rtav.srcWCamId="Microsoft".
VMware Horizon View Feature Pack Installation and Administration Prerequisites n Verify that you have a USB microphone or another type of microphone installed and operational on your client system. n Verify that you are using the PCoIP display protocol for your View desktop. Procedure 1 In the Ubuntu graphical user interface, select System > Preferences > Sound. You can alternatively click the Sound icon on the right side of the toolbar at the top of the screen.
VMware Horizon View Feature Pack Installation and Administration n Verify that Active Directory GPOs are created for the RTAV group policy settings. The GPOs must be linked to the OU that contains your desktops. For general information about setting up Horizon View group policy settings in Active Directory, see "Configuring Policies" in the VMware Horizon View Administration document.
VMware Horizon View Feature Pack Installation and Administration Group Policy Setting Description Disable RTAV When you enable this setting, the Real-Time Audio-Video feature is disabled. When this setting is not configured or disabled, Real-Time Audio-Video is enabled. This setting is located in the View RTAV Configuration folder. Max frames per second Determines the maximum rate per second at which the webcam can capture frames.
VMware Horizon View Feature Pack Installation and Administration Manage Access to Windows 7 Multimedia Redirection You can take steps to ensure that Windows 7 Multimedia Redirection (MMR) is accessible only to View Client systems that have appropriate resources and that are connected to Horizon View on a secure network. MMR data is sent across the network without application-based encryption and might contain sensitive data, depending on the content being redirected.
Index A ADM template file, Real-Time Audio-Video 37 Adobe Flash URL redirection, system requirements 10 B opening port 21 upgrading 20 HTML Access Agent configuring SSL certificates 22 importing a certificate 23 bandwidth, Real-Time Audio-Video 39 I C Installing HTML Access 20 intermediate certificates, importing into the Windows store 24 certificates, setting the thumbprint in the Windows registry 25 client devices, setting up for Flash URL Redirection 30 D desktops Feature Pack system requirement
VMware Horizon View Feature Pack Installation and Administration silent installation properties 16 uninstalling 19 upgrading 14 root certificate, importing into the Windows store 24 S security servers, opening port for HTML Access 21 setting up Horizon View Feature Pack 7 silent installation options, MSI 17 SSL certificates, configuring for HTML Access Agents 22 system requirements Feature Pack 7 for HTML Access 8 Unity Touch 11 T TCP ports, HTML Access 22 U unicast redirection configuring 28 system req
