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Table Of Contents
Table 511. Certificate Template Status
Status Text Description
The template <name> does not exist
on the <FQDN> enrollment server
domain.
Check that you specified the correct template name.
Certificates generated by this
template can NOT be used to log on
to windows.
This template does not have the smart card usage enabled and data signing
enabled. Check that you specified the correct template name. Verify that you
have .completed the steps described in “Create Certificate Templates Used with
True SSO,” on page 71.
The template <name> is smartcard
logon enabled, but cannot be used.
This template is enabled for smart card logon, but the template cannot be used
with True SSO. Check that you specified the correct template name, verify that
you have gone through the steps described in “Create Certificate Templates Used
with True SSO,” on page 71. You can also check the enrollment server log file,
since it will log what setting in the template is preventing it from being used for
True SSO.
Table 512. Certificate Server Configuration Status
Status Text Description
The certificate server <CN of CA>
does not exist in the domain.
Verify that you specified the correct name for the CA. You must specify the
Common Name (CN).
The certificate is not in the NTAuth
(Enterprise) store.
This CA is not an enterprise CA or its CA certificate has not been added to the
NTAUTH store. If this CA is not a member of the forest, you must manually add
the CA certificate to the NTAUTH store of this forest.
Table 513. Certificate Server Connection Status
Status Text Description
The <FQDN> enrollment server is
not connected to the certificate
server <CN of CA>.
The enrollment server is not connected to the certificate server. This state might be
a transitional state if the enrollment server just started, or if the CA was recently
added to a True SSO connector. If the state remains for longer than one minute, it
means that the enrollment server failed to connect to the CA. Validate that name
resolution is working correctly, and that you have network connectivity to the CA,
and that the system account for the enrollment server has permission to access the
CA.
The <FQDN> enrollment server has
connected to the certificate server
<CN of CA>, but the certificate
server is in a degraded state
This state is displayed if the CA is slow at issuing certificates. If the CA remains in
this state, check the load of the CA or the domain controllers used by the CA.
NOTE If the CA has been marked as slow, it will retain this state until at least one
certificate request has been completed successfully, and that certificate was issued
within a normal time frame.
The <FQDN> enrollment server can
connect to the certificate server <CN
of CA>, but the service is
unavailable.
This state is issued if the enrollment server has an active connection to the CA but
it is unable to issue certificates. This state is typically a transitional state. If the CA
does not become available quickly, the state will be changed to disconnected.
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