7.0
Table Of Contents
- View Administration
- Contents
- View Administration
- Using View Administrator
- Configuring View Connection Server
- Configuring vCenter Server and View Composer
- Create a User Account for View Composer AD Operations
- Add vCenter Server Instances to View
- Configure View Composer Settings
- Configure View Composer Domains
- Allow vSphere to Reclaim Disk Space in Linked-Clone Virtual Machines
- Configure View Storage Accelerator for vCenter Server
- Concurrent Operations Limits for vCenter Server and View Composer
- Setting a Concurrent Power Operations Rate to Support Remote Desktop Logon Storms
- Accept the Thumbprint of a Default SSL Certificate
- Remove a vCenter Server Instance from View
- Remove View Composer from View
- Conflicting vCenter Server Unique IDs
- Backing Up View Connection Server
- Configuring Settings for Client Sessions
- Set Options for Client Sessions and Connections
- Change the Data Recovery Password
- Global Settings for Client Sessions
- Global Security Settings for Client Sessions and Connections
- Message Security Mode for View Components
- Configure the Secure Tunnel and PCoIP Secure Gateway
- Configure the Blast Secure Gateway
- Off-load SSL Connections to Intermediate Servers
- Configure the Gateway Location for a View Connection Server or Security Server Host
- Disable or Enable View Connection Server
- Edit the External URLs
- Join or Withdraw from the Customer Experience Program
- View LDAP Directory
- Configuring vCenter Server and View Composer
- Setting Up Smart Card Authentication
- Logging In with a Smart Card
- Configure Smart Card Authentication on View Connection Server
- Configure Smart Card Authentication on Third-Party Solutions
- Prepare Active Directory for Smart Card Authentication
- Verify Your Smart Card Authentication Configuration
- Using Smart Card Certificate Revocation Checking
- Setting Up Other Types of User Authentication
- Using Two-Factor Authentication
- Using SAML Authentication
- Using SAML Authentication for VMware Identity Manager Integration
- Configure a SAML Authenticator in View Administrator
- Change the Expiration Period for Service Provider Metadata on View Connection Server
- Generate SAML Metadata So That View Connection Server Can Be Used as a Service Provider
- Response Time Considerations for Multiple Dynamic SAML Authenticators
- Configure Biometric Authentication
- Authenticating Users Without Requiring Credentials
- Using the Log In as Current User Feature Available with Windows-Based Horizon Client
- Allow Mobile Client Users to Save Credentials
- Setting Up True SSO
- Determining an Architecture for True SSO
- Set Up an Enterprise Certificate Authority
- Create Certificate Templates Used with True SSO
- Install and Set Up an Enrollment Server
- Export the Enrollment Service Client Certificate
- Import the Enrollment Service Client Certificate on the Enrollment Server
- Configure SAML Authentication to Work with True SSO
- Configure View Connection Server for True SSO
- Command-line Reference for Configuring True SSO
- Advanced Configuration Settings for True SSO
- Using the System Health Dashboard to Troubleshoot Issues Related to True SSO
- Configuring Role-Based Delegated Administration
- Understanding Roles and Privileges
- Using Access Groups to Delegate Administration of Pools and Farms
- Understanding Permissions
- Manage Administrators
- Manage and Review Permissions
- Manage and Review Access Groups
- Manage Custom Roles
- Predefined Roles and Privileges
- Required Privileges for Common Tasks
- Best Practices for Administrator Users and Groups
- Configuring Policies in View Administrator and Active Directory
- Maintaining View Components
- Backing Up and Restoring View Configuration Data
- Monitor View Components
- Monitor Machine Status
- Understanding View Services
- Change the Product License Key
- Monitoring Product License Usage
- Update General User Information from Active Directory
- Migrate View Composer to Another Machine
- Update the Certificates on a View Connection Server Instance, Security Server, or View Composer
- Information Collected by the Customer Experience Improvement Program
- How VMware Ensures Your Privacy
- Preview Data Collected by the Customer Experience Improvement Program
- Additional Information About the Customer Experience Improvement Program
- Global View Data Collected by VMware
- View Connection Server Data Collected by VMware
- Security Server Data Collected by VMware
- Desktop Pool Data Collected by VMware
- Machine Data Collected by VMware
- vCenter Server Data Collected by VMware
- ThinApp Data Collected by VMware
- Cloud Pod Architecture Information Collected by VMware
- Horizon Client Data Collected by VMware
- Data Collected by VMware
- Managing View Composer Linked-Clone Desktop Virtual Machines
- Reduce Linked-Clone Size with Machine Refresh
- Update Linked-Clone Desktops
- Rebalance Linked-Clone Virtual Machines
- Manage View Composer Persistent Disks
- View Composer Persistent Disks
- Detach a View Composer Persistent Disk
- Attach a View Composer Persistent Disk to Another Linked Clone
- Edit a View Composer Persistent Disk's Pool or User
- Recreate a Linked Clone With a Detached Persistent Disk
- Restore a Linked Clone by Importing a Persistent Disk from vSphere
- Delete a Detached View Composer Persistent Disk
- Managing Desktop Pools, Machines, and Sessions
- Change the Image of an Instant-Clone Desktop Pool
- Managing Desktop Pools
- Edit a Desktop Pool
- Modifying Settings in an Existing Desktop Pool
- Fixed Settings in an Existing Desktop Pool
- Change the Size of an Automated Pool Provisioned by a Naming Pattern
- Add Machines to an Automated Pool Provisioned by a List of Names
- Disable or Enable a Desktop Pool
- Disable or Enable Provisioning in an Automated Desktop Pool
- Configure Adobe Flash Quality and Throttling
- Adobe Flash Quality and Throttling
- Delete a Desktop Pool
- Configure View to Disallow the Deletion of a Desktop Pool That Contains Desktop Machines
- Managing Virtual Machine-Based Desktops
- Managing Unmanaged Machines
- Manage Remote Desktop and Application Sessions
- Export View Information to External Files
- Managing Application Pools, Farms, and RDS Hosts
- Managing Application Pools
- Managing Farms
- Managing RDS Hosts
- Configuring Load Balancing for RDS Hosts
- Load Values and Mapped Load Preferences
- Load Balancing Feature Constraints
- Writing a Load Balancing Script for an RDS Host
- Enable the VMware Horizon View Script Host Service on an RDS Host
- Configure a Load Balancing Script on an RDS Host
- Verify a Load Balancing Script
- Load Balancing Session Placement Examples
- Configure an Anti-Affinity Rule for an Application Pool
- Managing ThinApp Applications in View Administrator
- View Requirements for ThinApp Applications
- Capturing and Storing Application Packages
- Assigning ThinApp Applications to Machines and Desktop Pools
- Best Practices for Assigning ThinApp Applications
- Assign a ThinApp Application to Multiple Machines
- Assign Multiple ThinApp Applications to a Machine
- Assign a ThinApp Application to Multiple Desktop Pools
- Assign Multiple ThinApp Applications to a Desktop Pool
- Assign a ThinApp Template to a Machine or Desktop Pool
- Review ThinApp Application Assignments
- Display MSI Package Information
- Maintaining ThinApp Applications in View Administrator
- Remove a ThinApp Application Assignment from Multiple Machines
- Remove Multiple ThinApp Application Assignments from a Machine
- Remove a ThinApp Application Assignment from Multiple Desktop Pools
- Remove Multiple ThinApp Application Assignments from a Desktop Pool
- Remove a ThinApp Application from View Administrator
- Modify or Delete a ThinApp Template
- Remove an Application Repository
- Monitoring and Troubleshooting ThinApp Applications in View Administrator
- ThinApp Configuration Example
- Setting Up Clients in Kiosk Mode
- Configure Clients in Kiosk Mode
- Prepare Active Directory and View for Clients in Kiosk Mode
- Set Default Values for Clients in Kiosk Mode
- Display the MAC Addresses of Client Devices
- Add Accounts for Clients in Kiosk Mode
- Enable Authentication of Clients in Kiosk Mode
- Verify the Configuration of Clients in Kiosk Mode
- Connect to Remote Desktops from Clients in Kiosk Mode
- Configure Clients in Kiosk Mode
- Troubleshooting View
- Monitoring System Health
- Monitor Events in View
- Collecting Diagnostic Information for View
- Create a Data Collection Tool Bundle for Horizon Agent
- Save Diagnostic Information for Horizon Client
- Collect Diagnostic Information for View Composer Using the Support Script
- Collect Diagnostic Information for View Connection Server
- Collect Diagnostic Information for Horizon Agent , Horizon Client, or View Connection Server from the Console
- Update Support Requests
- Troubleshooting an Unsuccessful Security Server Pairing with View Connection Server
- Troubleshooting View Server Certificate Revocation Checking
- Troubleshooting Smart Card Certificate Revocation Checking
- Further Troubleshooting Information
- Using the vdmadmin Command
- vdmadmin Command Usage
- Configuring Logging in Horizon Agent Using the -A Option
- Overriding IP Addresses Using the -A Option
- Setting the Name of a View Connection Server Group Using the ‑C Option
- Updating Foreign Security Principals Using the ‑F Option
- Listing and Displaying Health Monitors Using the ‑H Option
- Listing and Displaying Reports of View Operation Using the ‑I Option
- Generating View Event Log Messages in Syslog Format Using the ‑I Option
- Assigning Dedicated Machines Using the ‑L Option
- Displaying Information About Machines Using the -M Option
- Reclaiming Disk Space on Virtual Machines Using the ‑M Option
- Configuring Domain Filters Using the ‑N Option
- Configuring Domain Filters
- Displaying the Machines and Policies of Unentitled Users Using the ‑O and ‑P Options
- Configuring Clients in Kiosk Mode Using the ‑Q Option
- Displaying the First User of a Machine Using the -R Option
- Removing the Entry for a View Connection Server Instance or Security Server Using the ‑S Option
- Providing Secondary Credentials for Administrators Using the ‑T Option
- Displaying Information About Users Using the ‑U Option
- Unlocking or Locking Virtual Machines Using the ‑V Option
- Detecting and Resolving LDAP Entry Collisions Using the -X Option
- Index
Using the System Health Dashboard to Troubleshoot Issues Related to True
SSO
You can use the system health dashboard in View Administrator to quickly see problems that might affect
the operation of the True SSO feature.
For end users, if True SSO stops working, when the system attempts to log the user in to the remote desktop
or application, the user sees the following message: "The user name or password is incorrect." After the
user clicks OK, the user is taken to the login screen. On the Windows login screen the user sees an extra tile
labeled VMware SSO User. If the user has the Active Directory credentials for an entitled user, the user can
log in with AD credentials.
The system health dashboard in the top-left portion of the View Administrator display contains a couple of
items that pertain to True SSO.
NOTE The True SSO feature provides information to the dashboard only once per minute. Click the refresh
icon in the upper-right corner to refresh the information immediately.
n
You can click to expand View Components > True SSO to see a list of the domains that are using True
SSO.
You can click a domain name to see the following information: a list of enrollment servers configured
for that domain, a list of enterprise certificate authorities, the name of the certificate template being
used, and the status. If there is a problem, the Status field explains what it is.
To change any of the configuration settings shown in the True SSO Domain Details dialog box, use the
vdmutil command-line interface to edit the True SSO connector. For more information, see “Commands
for Managing Connectors,” on page 81.
n
You can click to expand Other Components > SAML 2.0 Authenticators to see a list of the SAML
authenticators that have been created for delegating authentication to VMware Identity Manager
instances. You can click the authenticator name to examine the details and status.
NOTE In order for True SSO to be used, the global setting for SSO must be enabled. In View Administrator,
select Configuration > Global Settings, and verify that Single sign-on (SSO) is set to Enabled.
Table 5‑8. Broker to Enrollment Server Connection Status
Status Text Description
Failed to fetch True SSO health
information.
The dashboard is unable to retrieve the health information from the broker.
The <FQDN> enrollment server
cannot be contacted by the True
SSO configuration service.
In a POD, one of the brokers is elected to send the configuration information to all
enrollment servers used by the POD. This broker will refresh the enrollment server
configuration once every minute. This message is displayed if the configuration
task has failed to updated the enrollment server. For additional information, see the
table for Enrollment Server Connectivity.
The <FQDN> enrollment server
cannot be contacted to manage
sessions on this connection server.
The current broker is unable to connect to the enrollment server. This status is only
displayed for the broker that your browser is pointing to. If there are multiple
brokers in the pod, you need to change your browser to point to the other brokers
in order to check their status. For additional information, see the table for
Enrollment Server Connectivity.
View Administration
86 VMware, Inc.