6.1

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Administrators use the service catalog and entitlement mechanisms within vRealize Automation to
manage which workflows are exposed to specific users and groups.
Personas Used for Managing Workflows Across Distributed
Organizations
The administrator, delegated administrator, and end user personas describe the various roles and privileges
available to individuals and groups when you implement the Horizon vRealize Orchestrator plug-in.
Organizations can further divide these primary roles into geographic and functional areas as necessary.
Administrator
This persona encompasses the typical administrator role. Responsibilities include installation, configuration,
and assignment of other personas to roles and privileges. This role is responsible for the various products,
configuration, and SSO (single sign-on) implementation. The administrator decides which users can access
the various workflows and whether to expose each workflow through vSphere Web Client or through
vRealize Automation. When making these decisions, the administrator considers which mechanisms offer
the greatest organizational efficiency.
Delegated Administrator
The role and responsibilities of the delegated administrator (DA) are delegated by the administrator. For
example, the delegated administrator can perform certain actions on certain desktop or application pools
but not on others. Delegated administrators cannot change the scope for which they have been granted
responsibility. The functions granted to the delegated administrator can span a wide spectrum, from
provisioning multiple virtual machine desktops to very simple tasks, such as resetting desktops. Delegated
administrators have the ability to act on behalf of multiple users. This power is a key to enabling
administrative efficiency.
End User
End users always act on their own behalf. End user tasks are usually focused on a narrow set of resources
such as individual desktops or applications. Self-service workflows allow automation of repetitive tasks and
empowerment of end users.
Using the Horizon vRealize Orchestrator Plug-In
12 VMware, Inc.