6.0

5 If the vdmGinaChainDLL string value does not exist, create it.
a Navigate to the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\Current Version
b Create the vdmGinaChainDLL key.
6 Place the third-party GINA dll names in the vdmGinaChainDLL key.
7 If you still experience problems with the Windows XP machines, ensure that no vendor-specific GINA
keys are loaded in the registry.
If third-party GINA keys are loaded, the chaining GINA might still be calling the default GINA, msgina.
Some network management and security software products place their GINA replacement dlls in their
own installation directories, in registry paths such as this one:
HKEY_LOCAL_MACHINE\Software\Vendor_ID_or_Name\GINA_key_reference\GINA_Load_Instruction =
msgina
Remove these GINA keys from the vendor-specific location and place them in the vdmGinaChainDLL key.
Manage Machines and Policies for Unentitled Users
You can display the machines that are allocated to users whose entitlement has been removed, and you can
also display the policies that have been applied to unentitled users.
A user who is unentitled might have left the organization permanently, or you might have suspended their
account for an extended period of time. These users are assigned a machine but they are no longer entitled
to use the machine pool.
You can also use the vdmadmin command with the -O or -P option to display unentitled machines and
policies. For more information, see the View Administration document.
Procedure
1 In View Administrator, select Resources > Machines.
2 Select More Commands > View Unentitled Machines.
3 Remove the machine assignments for unentitled users.
4 Select More Commands > View Unentitled Machines or More Commands > View Unentitled Policies
as appropriate.
5 Change or remove the policies that are applied to unentitled users.
Further Troubleshooting Information
You can find further troubleshooting information in VMware Knowledge Base articles.
The VMware Knowledge Base (KB) is continually updated with new troubleshooting information for
VMware products.
For more information about troubleshooting View, see the KB articles that are available on the VMware KB
Web site:
http://kb.vmware.com/selfservice/microsites/microsite.do
Setting Up Desktop and Application Pools in View
270 VMware, Inc.