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Table Of Contents
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Verify that you have administrative rights on the guest operating system.
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On Windows Vista operating systems, verify that the Windows Update Service is enabled. If you
disable this service on Windows Vista, the View Agent installer fails to install the USB driver.
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On Windows Server 2008 R2 operating systems, prepare the operating system for desktop use. See
“Prepare Windows Server 2008 R2 for Desktop Use,” on page 24.
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If you intend to configure 3D graphics rendering for desktop pools, familiarize yourself with the Enable
3D Support setting for virtual machines.
This setting is active on Windows 7 and later operating systems. On ESXi 5.1 and later hosts, you can
also select options that determine how the 3D renderer is managed on the ESXi host. For details, see the
vSphere Virtual Machine Administration document.
Procedure
1 In vSphere Client, log in to the vCenter Server system where the virtual machine resides.
2 Right-click the virtual machine, select Power, and select Power On to start the virtual machine.
3 Right-click the virtual machine, select Guest, and select Install/Upgrade VMware Tools to install the
latest version of VMware Tools.
NOTE The virtual printing feature is supported only when you install it from View Agent. Virtual
printing is not supported if you install it with VMware Tools.
4 Use the VMware Tools time synchronization function to ensure that the virtual machine is
synchronized to ESXi.
ESXi must synchronize to an external NTP source, for example, the same time source as Active
Directory.
Disable other time synchronization mechanisms such as Windows Time Service.
The VMware Tools online help provides information on configuring time synchronization between
guest and host.
5 Install service packs and updates.
6 Install antivirus software.
7 Install other applications and software, such as Windows Media Player if you are using MMR and
smart card drivers if you are using smart card authentication.
If you plan to use Workspace to offer a catalog that includes ThinApp applications, you must install
Workspace for Windows.
On Windows XP systems, install all third-party applications and software (except Microsoft .NET
Framework) before you install View Agent.
IMPORTANT If you are installing Microsoft .NET Framework, you must install it after you install View
Agent.
8 If Horizon Client devices will connect to the virtual machine with the PCoIP display protocol, set the
power option Turn off the display to Never.
If you do not disable this setting, the display will appear to freeze in its last state when power savings
mode starts.
Chapter 3 Creating and Preparing Virtual Machines
VMware, Inc. 23