6.1

Table Of Contents
6
Maintaining View Components 85
Backing Up and Restoring View Configuration Data 85
Monitor View Components 93
Monitor Machine Status 93
Understanding View Services 94
Change the Product License Key 96
Monitor Concurrent Connections to View and Reset Historical Usage Data 96
Update General User Information from Active Directory 97
Migrate View Composer to Another Machine 97
Update the Certificates on a View Connection Server Instance, Security Server, or View Composer 103
Information Collected by the Customer Experience Improvement Program 104
7
Managing Linked-Clone Virtual Machines 121
Reduce Linked-Clone Size with Machine Refresh 121
Update Linked-Clone Desktops 123
Rebalance Linked-Clone Virtual Machines 127
Manage View Composer Persistent Disks 130
8
Managing Desktop Pools, Machines, and Sessions 135
Managing Desktop Pools 135
Managing Virtual Machine-Based Desktops 142
Managing Unmanaged Machines 147
Manage Remote Desktop and Application Sessions 150
Export View Information to External Files 150
9
Managing Application Pools, Farms, and RDS Hosts 153
Managing Application Pools 153
Managing Farms 154
Managing RDS Hosts 155
10
Managing ThinApp Applications in View Administrator 159
View Requirements for ThinApp Applications 159
Capturing and Storing Application Packages 160
Assigning ThinApp Applications to Machines and Desktop Pools 163
Maintaining ThinApp Applications in View Administrator 169
Monitoring and Troubleshooting ThinApp Applications in View Administrator 172
ThinApp Configuration Example 175
11
Setting Up Clients in Kiosk Mode 177
Configure Clients in Kiosk Mode 177
12
Troubleshooting View 187
Monitoring System Health 187
Monitor Events in View 188
Collecting Diagnostic Information for View 189
Update Support Requests 193
Troubleshooting an Unsuccessful Security Server Pairing with View Connection Server 193
Troubleshooting View Server Certificate Revocation Checking 194
View Administration
4 VMware, Inc.