6.0

Table Of Contents
Cannot Add ThinApp Applications to View Administrator 173
Cannot Assign a ThinApp Template 173
ThinApp Application Is Not Installed 174
ThinApp Application Is Not Uninstalled 174
MSI Package Is Invalid 175
ThinApp Configuration Example 175
11
Setting Up Clients in Kiosk Mode 177
Configure Clients in Kiosk Mode 177
Prepare Active Directory and View for Clients in Kiosk Mode 178
Set Default Values for Clients in Kiosk Mode 179
Display the MAC Addresses of Client Devices 180
Add Accounts for Clients in Kiosk Mode 181
Enable Authentication of Clients in Kiosk Mode 182
Verify the Configuration of Clients in Kiosk Mode 183
Connect to Remote Desktops from Clients in Kiosk Mode 184
12
Troubleshooting View 187
Monitoring System Health 187
Monitor Events in View 188
View Event Messages 188
Collecting Diagnostic Information for View 189
Create a Data Collection Tool Bundle for View Agent 189
Save Diagnostic Information for Horizon Client 190
Collect Diagnostic Information for View Composer Using the Support Script 191
Collect Diagnostic Information for View Connection Server Using the Support Tool 191
Collect Diagnostic Information for View Agent, Horizon Client, or View Connection Server
from the Console 192
Update Support Requests 193
Troubleshooting an Unsuccessful Security Server Pairing with View Connection Server 193
Troubleshooting View Server Certificate Revocation Checking 194
Troubleshooting Smart Card Certificate Revocation Checking 195
Further Troubleshooting Information 195
13
Using the vdmadmin Command 197
vdmadmin Command Usage 199
vdmadmin Command Authentication 199
vdmadmin Command Output Format 199
vdmadmin Command Options 200
Configuring Logging in View Agent Using the -A Option 201
Overriding IP Addresses Using the -A Option 202
Setting the Name of a View Connection Server Group Using the -C Option 203
Updating Foreign Security Principals Using the -F Option 204
Listing and Displaying Health Monitors Using the -H Option 204
Listing and Displaying Reports of View Operation Using the -I Option 205
Generating View Event Log Messages in Syslog Format Using the -I Option 206
Assigning Dedicated Machines Using the -L Option 207
Displaying Information About Machines Using the -M Option 209
View Administration
8 VMware, Inc.