5.2

View Manager Event Messages
View Manager reports events whenever the state of the system changes or it encounters a problem. You can
use the information in the event messages to take the appropriate action.
Table 16-1 shows the types of events that View Manager reports.
Table 16-1. Types of Event Reported by View Manager
Event Type Description
Audit Failure or Audit
Success
Reports the failure or success of a change that an administrator or user makes to the operation or
configuration of View.
Error Reports a failed operation by View Manager.
Information Reports normal operations within View.
Warning Reports minor problems with operations or configuration settings that might lead to more serious
problems over time.
You might need to take some action if you see messages that are associated with Audit Failure, Error, or
Warning events. You do not need to take any action for Audit Success or Information events.
Send Messages to Desktop Users
You might sometimes need to send messages to users who are currently logged into desktops. For example,
if you need to perform maintenance on desktops, you can ask the users to log out temporarily, or warn them
of a future interruption of service. You can send a message to multiple users.
Procedure
1
In View Administrator, click Inventory > Pools.
2 Double-click a pool and click the Sessions tab.
3 Select one or more desktops and click Send Message.
4 Type the message, select the message type, and click OK.
A message type can be Info, Warning, or Error.
The message is sent to all selected desktops in active sessions.
Display Desktops with Suspected Problems
You can display a list of the desktops whose operation View Manager has detected as being suspect.
View Administrator displays desktops that exhibit the following problems:
n
Are powered on, but which are not responding.
n
Remain in the provisioning state for a long time.
n
Are ready, but which report that they are not accepting connections.
n
Appear to be missing from a vCenter Server.
n
Have active logins on the console, logins by users who are not entitled, or logins not made via a View
Connection Server instance.
Procedure
1 In View Administrator, select Desktops.
2 Under the VirtualCenter VMs tab, click Problem Desktops.
Chapter 16 Troubleshooting View Components
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