5.2

Procedure
1
In View Administrator, click Dashboard.
2 In the Desktop Status pane, expand a status folder.
Option Description
Preparing
Lists the desktop states while the virtual machine is being provisioned,
deleted, or in maintenance mode.
Problem Desktops
Lists the desktop error states.
Prepared for use
Lists the desktop states when the desktop is ready for use.
3
Locate the desktop status and click the hyperlinked number next to it.
The Desktops page displays all desktops with the selected status.
What to do next
You can click a desktop name to see details about the desktop or click the View Administrator back arrow to
return to the dashboard page.
Understanding View Manager Services
The operation of View Connection Server instances and security servers depends on several services that run
on the system. These systems are started and stopped automatically, but you might sometimes find it necessary
to adjust the operation of these services manually.
You use the Microsoft Windows Services tool to stop or start View Manager services. If you stop View Manager
services on a View Connection Server host or a security server, end users cannot log in to their desktops until
you restart the services. You might also need to restart a service if it has stopped running or if the View Manager
functionality that it controls appears to be unresponsive.
Stop and Start View Services
The operation of View Connection Server instances and security servers depends on several services that run
on the system. You might sometimes find it necessary to stop and start these services manually when
troubleshooting problems with the operation of View.
When you stop View services, end users cannot log in to their desktops. You should perform such an action
at a time that is already scheduled for system maintenance, or warn end users that their desktops will be
unavailable temporarily.
NOTE Stop only the VMware View Connection Server service on a View Connection Server host or the VMware
View Security Server service on a security server. Do not stop any other component services.
Prerequisites
Familiarize yourself with the services that run on View Connection Server hosts and security servers as
described in “Services on a View Connection Server Host,” on page 360 and “Services on a Security Server,”
on page 360.
Procedure
1
Start the Windows Services tool by entering services.msc at the command prompt.
2 Select the VMware View Connection Server service on a View Connection Server host or the VMware
View Security Server service on a security server, and click Stop, Restart, or Start as appropriate.
3 Verify that the status of the listed service changes as expected.
Chapter 15 Maintaining View Components
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