5.2

Solution
n
Verify that the application packages in the application repository are in MSI format.
n
Verify that the network share meets View requirements for ThinApp applications. See “View
Requirements for ThinApp Applications,” on page 285 for more information.
n
Verify that the directories in the network share have the proper permissions. See “Cannot Register an
Application Repository,” on page 299 for more information.
Messages appear in the View Connection Server debug log file when an application repository is scanned.
View
Connection Server log files are located on the View Connection Server host in the
drive :\Documents and
Settings\All Users\Application Data\VMware\VDM\logs directory.
Cannot Assign a ThinApp Template
You cannot assign a ThinApp template to a desktop or pool.
Problem
View Administrator returns an assignment error when you attempt to assign a ThinApp template to a desktop
or pool.
Cause
Either the ThinApp template contains an application that is already assigned to the desktop or pool, or the
ThinApp template was previously assigned to the desktop or pool with a different installation type.
Solution
If the template contains a ThinApp application that is already assigned to the desktop or pool, create a new
template that does not contain the application or edit the existing template and remove the application. Assign
the new or modified template to the desktop or pool.
To change the installation type of a ThinApp application, you must remove the existing application assignment
from the desktop or pool. After the ThinApp application is uninstalled, you can assign it to the desktop or pool
with a different installation type.
ThinApp Application Is Not Installed
View Administrator cannot install a ThinApp application.
Problem
The ThinApp application installation status shows either Pending Install or Install Error.
Cause
Common causes for this problem include the following:
n
There was not enough disk space on the desktop to install the ThinApp application.
n
Network connectivity was lost between the View Connection Server host and the desktop or between the
View Connection Server host and the application repository.
n
The ThinApp application was not accessible in the network share.
n
The ThinApp application was previously installed or the directory or file already exists on the desktop.
You can see the View Agent and View Connection Server log files for more information about the cause of the
problem.
View Agent log files are located on the desktop in
drive :\Documents and Settings\All Users\Application
Data\VMware\VDM\logs for Windows XP systems and
drive :\ProgramData\VMware\VDM\logs for Windows 7
systems.
VMware Horizon View Administration
300 VMware, Inc.