5.2

Table 11-5. Status of Virtual-Machine Desktops That Are Managed by vCenter Server
(Continued)
Status Type of State Description
Agent disabled Agent state This state can occur in two cases. First, in a desktop pool with the
Delete or refresh desktop on logoff or Delete desktop after logoff
setting enabled, a desktop session is logged out, but the virtual
machine is not yet refreshed or deleted. Second, View Connection
Server disables View Agent just before sending a request to power
off the virtual machine.
This state ensures that a new desktop session cannot be started on
the virtual machine.
Invalid IP Agent state The subnet mask registry setting is configured on the virtual
machine,
and no active network adapters have an IP address within
the configured range.
Agent needs reboot Agent state A View component was upgraded, and the virtual machine must be
restarted to allow View Agent to operate with the upgraded
component.
Protocol failure Agent state A display protocol did not start before the View Agent startup period
expired.
NOTE View Administrator can display desktops in a Protocol
failure state when one protocol failed but other protocols started
successfully. For example, the Protocol failure state might be
displayed when HTML Access failed but PCoIP and RDP are
working. In this case, the desktops are available and View Client
devices can access them through PCoIP or RDP.
Domain failure Agent state The virtual machine encountered a problem reaching the domain.
The domain server was not accessible, or the domain authentication
failed.
Provisioned Availability The virtual machine is powered off or suspended.
Available Availability The virtual machine is powered on and ready for an active
connection. In a dedicated pool, the virtual machine is assigned to a
user and will start when the user logs in.
Checked out Session state The virtual machine for a local desktop is checked out.
Connected Session state The virtual machine is in an active session and has an active remote
connection to a View client.
Disconnected Session state The virtual machine is in an active session, but it is disconnected from
the View client.
Unassigned user
connected
Session state A user other than the assigned user is logged in to a virtual machine
in a dedicated pool.
For example, this state can occur if an administrator starts vSphere
Client, opens a console on the virtual machine, and logs in.
Unassigned user
disconnected
Session state A user other than the assigned user is logged in and disconnected
from a virtual machine in a dedicated pool.
Already used Session state In a desktop pool with the Delete or refresh desktop on logoff or
Delete desktop after logoff setting enabled, there is no active session
on the virtual machine, but the session was not logged off.
This condition might occur if a virtual machine shuts down
unexpectedly or the user resets the desktop during an active session.
By default, when a virtual machine is in this state, View prevents any
other View Client devices from accessing the desktop.
Checked out Local mode The virtual machine is checked out for use in local mode.
Checking out Local mode The virtual machine is being checked out for use in local mode.
Checked in Local mode A virtual machine that was checked out for use in local mode is now
checked in again.
VMware Horizon View Administration
276 VMware, Inc.