User manual

System Requirements for Real-Time Audio-Video
Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices, and with
standard conferencing applications like Skype, WebEx, and Google Hangouts. To support Real-Time Audio-
Video, your Horizon View deployment must meet certain software and hardware requirements.
Horizon View remote
desktop
The desktops must have View Agent 5.2 or later installed. The desktops must
also have the corresponding Remote Experience Agent installed. For
example, if View Agent 5.3 is installed, you must also install the Remote
Experience Agent from Horizon View 5.3 Feature Pack 1. See the
VMware Horizon View Feature Pack Installation and Administration document
for VMware Horizon View
Horizon View Client
software
Horizon View Client 2.2 for Windows or a later release
Horizon View Client
computer or client
access device
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Real-Time Audio-Video is supported on all operating systems that run
Horizon View Client for Windows. For details, see “System
Requirements for Windows Clients,” on page 7.
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The webcam and audio device drivers must be installed, and the
webcam and audio device must be operable, on the client computer. To
support Real-Time Audio-Video, you do not have to install the device
drivers on the desktop operating system where View Agent is installed.
Display protocol for
Horizon View
PCoIP
Real-Time Audio-Video is not supported in RDP desktop sessions.
Requirements for Using Multimedia Redirection (MMR)
Multimedia redirection (MMR) delivers the multimedia stream directly to client computers.
With MMR, the multimedia stream is processed, that is, decoded, on the client system. The client system
plays the media content, thereby offloading the demand on the ESXi host.
Because MMR is implemented differently on different operating systems, the system requirements for the
Windows 7 operating system are different from the requirements for Windows Vista and earlier operating
systems.
IMPORTANT Windows 8 View desktops do not support MMR. For these View agents, use Windows media
redirection, included with RDP 7 and later.
MMR Support and Requirements for Windows 7 Operating Systems
To use MMR on Windows 7 View desktops and Windows 7 or Windows 8 clients, your servers, virtual
desktops, and client computers must meet certain system requirements.
VMware software
requirements
n
The Horizon View servers and desktops must be VMware Horizon View
5.3 or a later release.
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On the virtual desktops, you must also install the latest Remote
Experience Agent. See the VMware Horizon View Feature Pack Installation
and Administration document for VMware Horizon View 5.3 Feature
Pack 1.
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On View Clients, you must install VMware Horizon View Client for
Windows 2.2 or later.
Chapter 1 System Requirements and Setup for Windows-Based View Clients
VMware, Inc. 9