User manual
Table Of Contents
- Using VMware Horizon View Client for Windows
- Contents
- Using VMware Horizon View Client for Windows
- System Requirements and Setup for Windows-Based View Clients
- System Requirements for Windows Clients
- System Requirements for Real-Time Audio-Video
- Requirements for Using Multimedia Redirection (MMR)
- Requirements for Using Flash URL Redirection
- Requirements for Using Microsoft Lync with Horizon View Client
- Smart Card Authentication Requirements
- Client Browser Requirements for View Portal
- Supported Desktop Operating Systems
- Preparing View Connection Server for Horizon View Client
- Horizon View Client Data Collected by VMware
- Installing View Client for Windows
- Configuring Horizon View Client for End Users
- Managing Server Connections and Desktops
- Working in a View Desktop
- Feature Support Matrix
- Internationalization
- Using Multiple Monitors
- Connect USB Devices
- Using the Real-Time Audio-Video Feature for Webcams and Microphones
- Copying and Pasting Text and Images
- Printing from a Remote Desktop
- Control Adobe Flash Display
- Using the Relative Mouse Feature for CAD and 3D Applications
- Troubleshooting Horizon View Client
- Index
Procedure
1 Attach the webcam you want to use.
2 Start a call and then stop a call.
This process creates a log file.
3 Open the debug log file with a text editor.
Operating System Log File Location
Windows XP
C:\Documents and Settings\username\Local
Settings\Application Data\VMware\VDM\Logs\debug-20YY-MM-DD-
XXXXXX.txt
Windows 7 or Windows 8
C:\Users\%username
%\AppData\Local\VMware\VDM\Logs\debug-20YY-MM-DD-XXXXXX.txt
The format of the log file is debug-20YY-MM-DD-XXXXXX.txt , where 20YY is the year, MM is the month,
DD is the day, and XXXXXX is a number.
4 Search the log file for [ViewMMDevRedir] VideoInputBase::LogDevEnum to find the log file entries that
reference the attached webcams.
Here is an excerpt from the log file identifying the Microsoft Lifecam HD-5000 webcam:
[ViewMMDevRedir] VideoInputBase::LogDevEnum - 2 Device(s) found
[ViewMMDevRedir] VideoInputBase::LogDevEnum - Index=0 Name=Integrated Webcam
UserId=vid_1bcf&pid_2b83&mi_00#7&1b2e878b&0&0000 SystemId=\\?\usb#vid_1bcf&pid_2b83&mi_00#
[ViewMMDevRedir] VideoInputBase::LogDevEnum - Index=1 Name=Microsoft LifeCam HD-5000
UserId=vid_045e&pid_076d&mi_00#8&11811f49&0&0000 SystemId=\\?\usb#vid_045e&pid_076d&mi_00#
5 Copy the user ID of the preferred webcam.
For example, copy vid_045e&pid_076d&mi_00#8&11811f49&0&0000 to set the Microsoft LifeCam HD-5000
as the default webcam.
6 Start the Registry Editor (regedit.exe) and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\VMware,
Inc.\VMware VDM\RTAV.
7 Paste the ID portion of the string into the REG_SZ value, srcWCamId.
For example, paste vid_045e&pid_076d&mi_00#8&11811f49&0&0000 into srcWCamId.
8 Save your changes and exit the registry.
9 Start a new call.
Select a Default Microphone on a Windows Client System
If you have multiple microphones on your client system, only one of them is used on your View desktop. To
specify which microphone is the default, you can use the Sound control on your client system.
With the Real-Time Audio-Video feature, audio input devices and audio output devices work without
requiring the use of USB redirection, and the amount network bandwidth required is greatly reduced.
Analog audio input devices are also supported.
IMPORTANT If you are using a USB microphone, do not connect it from the Connect USB Device menu in
Horizon View Client. To do so routes the device through USB redirection so that the device cannot use the
Real-Time Audio-Video feature.
Chapter 5 Working in a View Desktop
VMware, Inc. 57