User manual

Specify the usb.quirks.deviceN device properties in order, starting from 0. For example, if the line
usb.quirks.device0 is followed by a line with usb.quirks.device2 rather than usb.quirks.device1,
only the first line is read.
When devices such as smart phones and tablets undergo a firmware or operating system upgrade, the
upgrade will succeed because the device will restart and connect to the View desktop that manages it.
Using the Real-Time Audio-Video Feature for Webcams and
Microphones
With the Real-Time Audio-Video feature, you can use your local computer's webcam or microphone on
your remote desktop.
This feature is available when used in conjunction with VMware Horizon View 5.2 Feature Pack 2 or a later
release. For information about setting up the Real-Time Audio-Video feature and configuring the frame rate
and image resolution in a remote desktop, see the VMware Horizon View Feature Pack Installation and
Administration guide. For information about configuring these settings on client systems, see the VMware
knowledge base article Setting Frame Rates and Resolution for Real-Time Audio-Video on Horizon View Clients, at
http://kb.vmware.com/kb/2053644.
To download a test application that verifies the correct installation and operation of the Real-Time Audio-
Video functionality, go to http://labs.vmware.com/flings/real-time-audio-video-test-application. This test
application is available as a VMware fling, and therefore no technical support is available for it.
When You Can Use Your Webcam
If your Horizon View administrator has configured the Real-Time Audio-Video feature, and if you use the
PCoIP display protocol, a webcam that is built-in or connected to your local computer can be used on your
desktop. You can use the webcam in conferencing applications such as Skype, Webex, or Google Hangouts.
During the setup of an application such as Skype, Webex, or Google Hangouts on your remote desktop, you
can choose VMware Virtual Microphone and VMware Virtual Webcam as input devices and VMware
Virtual Audio as output device from menus in the application. With many applications, however, this
feature will just work, and selecting an input device will not be necessary.
If the webcam is currently being used by your local computer it cannot be used by the remote desktop
simultaneously. Also, if the webcam is being used by the remote desktop it cannot be used by your local
computer at the same time.
IMPORTANT If you are using a USB webcam, do not connect it from the Connect USB Device menu in
Horizon View Client. To do so routes the device through USB redirection, and the performance will be
unusable for video chat.
If you have more than one webcam connected to your local computer, your administrator can configure a
preferred webcam that will be used on your remote desktop. Consult with your Horizon View
administrator if you are not sure which webcam is selected.
Select a Preferred Webcam on a Windows Client System
With the Real-Time Audio-Video feature, if you have multiple webcams on your client system, only one of
them is used on your View desktop. To specify which webcam is preferred, you can set a registry key value.
The preferred webcam is used on the remote desktop if it is available, and if not, another webcam is used.
Prerequisites
n
Verify that you have a USB webcam installed and operational on your client system.
n
Verify that you are using the PCoIP display protocol for your remote desktop.
Using VMware Horizon View Client for Windows
56 VMware, Inc.