User manual

Table Of Contents
Managing Server Connections and
Desktops 4
Use Horizon View Client to connect to View Connection Server or a security server and log in to or off of a
remote desktop. For troubleshooting purposes, you can also reset a remote desktop assigned to you.
Depending on how the administrator configures policies for remote desktops, end users might be able to
perform many operations on their desktops.
This chapter includes the following topics:
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“Log In to a View Desktop,” on page 47
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“Switch Desktops,” on page 49
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“Log Off or Disconnect from a Desktop,” on page 50
Log In to a View Desktop
Before you have end users access their virtual desktops, test that you can log in to a virtual desktop from a
client device. You can start View Client from the Start menu or a desktop shortcut on the client system.
In environments where a network connection is available, the user session is authenticated by View
Connection Server.
Prerequisites
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Obtain the credentials you need to log in, such as a user name and password, RSA SecurID user name
and passcode, RADIUS authentication user name and passcode, or smart card personal identification
number (PIN).
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Obtain the domain name for logging in.
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Perform the administrative tasks described in “Preparing View Connection Server for Horizon View
Client,” on page 14.
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If you are outside the corporate network and are not using a security server to access the remote
desktop, verify that your client device is set up to use a VPN connection and turn that connection on.
IMPORTANT VMware recommends using a security server rather than a VPN.
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Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the
remote desktop. You also need the port number if the port is not 443.
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If you plan to use the RDP display protocol to connect to a remote desktop, verify that the
AllowDirectRDP View Agent group policy setting is enabled.
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If your administrator has allowed it, you can configure the certificate checking mode for the SSL
certificate presented by View Connection Server.
VMware, Inc.
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