User manual

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Verify that the user is entitled to access this desktop. See the VMware Horizon View Administration
document.
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If you are using the RDP display protocol to connect to a remote desktop, verify that the client
computer allows remote desktop connections.
Certificate Checking Modes for Horizon View Client
Administrators and sometimes end users can configure whether client connections are rejected if any or
some server certificate checks fail.
Certificate checking occurs for SSL connections between View Connection Server and Horizon View Client.
Certificate verification includes the following checks:
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Is the certificate intended for a purpose other than verifying the identity of the sender and encrypting
server communications? That is, is it the correct type of certificate?
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Has the certificate expired, or is it valid only in the future? That is, is the certificate valid according to
the computer clock?
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Does the common name on the certificate match the host name of the server that sends it? A mismatch
can occur if a load balancer redirects Horizon View Client to a server that has a certificate that does not
match the host name entered in Horizon View Client. Another reason a mismatch can occur is if you
enter an IP address rather than a host name in the client.
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Is the certificate signed by an unknown or untrusted certificate authority (CA)? Self-signed certificates
are one type of untrusted CA.
To pass this check, the certificate's chain of trust must be rooted in the device's local certificate store.
NOTE For instructions about distributing a self-signed root certificate and installing it on Mac OS X client
systems, see the Advanced Server Administration document for the Mac OS X Server you are using, available
from the Apple Web site.
In addition to presenting a server certificate, View Connection Server 4.6.1, 5.0.1, and later versions also
send a certificate thumbprint to Horizon View Client. The thumbprint is a hash of the certificate public key
and is used as an abbreviation of the public key. If the View server does not send a thumbprint, you see a
warning that the connection is untrusted.
If your administrator has allowed it, you can set the certificate checking mode. Select VMware Horizon
View Client > Preferences from the menu bar. You have three choices:
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Never connect to untrusted servers. If any of the certificate checks fails, the client cannot connect to the
server. An error message lists the checks that failed.
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Warn before connecting to untrusted servers. If a certificate check fails because the server uses a self-
signed certificate, you can click Continue to ignore the warning. For self-signed certificates, the
certificate name is not required to match the View Connection Server name you entered in
Horizon View Client.
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Do not verify server identity certificates. This setting means that View does not perform any certificate
checking.
If the certificate checking mode is set to Warn, you can still connect to a View Connection Server instance
that uses a self-signed certificate.
If an administrator later installs a security certificate from a trusted certificate authority, so that all certificate
checks pass when you connect, this trusted connection is remembered for that specific server. In the future,
if that server ever presents a self-signed certificate again, the connection fails. After a particular server
presents a fully verifiable certificate, it must always do so.
Chapter 3 Managing Server Connections and Desktops
VMware, Inc. 23