User manual

Managing Server Connections and
Desktops 3
Use Horizon View Client to connect to View Connection Server or a security server and log in to or off of a
remote desktop. For troubleshooting purposes, you can also reset a remote desktop assigned to you.
Depending on how the administrator configures policies for remote desktops, end users might be able to
perform many operations on their desktops.
This chapter includes the following topics:
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“Log In to a Remote Desktop for the First Time,” on page 21
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“Certificate Checking Modes for Horizon View Client,” on page 23
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“Searching for Desktops,” on page 24
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“Switch Desktops,” on page 24
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“Log Off or Disconnect from a Desktop,” on page 24
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“Remove a View Server Shortcut from the Home Screen,” on page 25
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“Reordering View Server and Remote Desktop Shortcuts,” on page 25
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“Roll Back a Desktop,” on page 26
Log In to a Remote Desktop for the First Time
Before you have end users access their remote desktops, test that you can log in to a remote desktop from
the client system.
Prerequisites
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Obtain the credentials that you need to log in, such as Active Directory user name and password, RSA
SecurID user name and passcode, or RADIUS authentication user name and passcode.
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Obtain the domain name for logging in.
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Perform the administrative tasks described in “Preparing View Connection Server for Horizon View
Client,” on page 9.
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If you are outside the corporate network and are not using a security server to access the remote
desktop, verify that your client device is set up to use a VPN connection and turn that connection on.
IMPORTANT VMware recommends using a security server rather than a VPN.
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Verify that you have the fully qualified domain name (FQDN) of the server that provides access to the
remote desktop. You also need the port number if the port is not 443.
VMware, Inc.
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