User manual

When Workspace ONE mode is enabled, you can connect to the server only through Workspace ONE
Web Portal. You will be redirected to the Workspace ONE Web Portal when you try to connect to the
server through HTML Access. After you connect to the server through Workspace ONE Web Portal, you
can start remote desktops and applications only through Workspace ONE Web Portal.
You might encounter the following problems when Workspace ONE mode is enabled.
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You cannot connect to the server through HTML Access. You might not be able to reach the server, or
you might see a message stating that the server expects to receive your login credentials from
another application or server.
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After you start a desktop or application through Workspace ONE Web Portal, you cannot see or start
your remote desktops or applications in HTML Access.
VMware Horizon HTML Access User Guide
VMware, Inc. 34