User manual

Reset a Remote Desktop or Published Applications
You might need to reset a remote desktop if the desktop operating system stops responding and
restarting the remote desktop does not solve the problem. Resetting published applications quits all open
applications.
Resetting a remote desktop is the equivalent of pressing the Reset button on a physical PC to force the
PC to restart. Any files that are open on the remote desktop are closed and are not saved.
Resetting published applications is the equivalent of quitting the applications without saving any unsaved
data. All open published applications are closed, even applications that come from different RDS server
farms.
You can reset a remote desktop only if a Horizon administrator has enabled the desktop reset feature for
the desktop.
Procedure
u
Use the Reset command.
Option Action
Reset published applications from the
application selector screen
From the desktop and application selector screen, before connecting to a remote
desktop or published application, to reset all running published applications, click
the Settings toolbar button in the upper-right corner of the screen, and click
Reset.
Reset a remote desktop from the
sidebar
When connected to a remote desktop, click the Open Menu toolbar button next to
the desktop name in the Running list in the sidebar and select Reset.
Reset published applications from the
sidebar
To reset all running applications, click the Open Settings Window toolbar button
at the top of the sidebar, and click Reset.
Reset a remote desktop using an URI To reset a remote desktop, use the URI https://ConnectionServerFQDN?
desktopId=desktop_name&action=reset.
When you reset a remote desktop, the operating system in the remote desktop reboots and
Horizon Client disconnects and logs off from the desktop. When you reset published applications, the
applications quit.
What to do next
Wait an appropriate amount of time for system startup before attempting to reconnect to the remote
desktop or published application.
Connect to a Server in Workspace ONE Mode
Beginning with Horizon 7 version 7.2, an administrator can enable Workspace ONE mode on a
Connection Server instance.
VMware Horizon HTML Access User Guide
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