User manual

The DPI Synchronization feature is enabled when the High Resolution Mode seing is disabled in the
Seings window. Beginning with HTML Access version 4.5, if an administrator disables the Horizon Agent
DPI Synchronization group policy seing, the DPI Synchronization feature can be disabled, but the Display
Scaling feature cannot be disabled. You must log out and log in again to make any conguration changes
take eect. For more information, see the Conguring Remote Desktop Features in Horizon 7 document.
The DPI Synchronization feature requires Windows 7 or later for single-session desktops, Windows Server
2008 R2 or later for published desktops and applications on RDS hosts, Horizon Agent 7.0.2 or later, and
HTML Access version 4.4 or later.
Following are tips for using the DPI Synchronization feature:
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If you change the DPI seing on the client machine, you must log out and log in again to make
Horizon Client aware of the new DPI seing on the client machine. This requirement applies even if the
client machine is running Windows 10.
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If you start a remote session on a client machine that has a DPI seing of more than 100 percent, and
then use the same session on another client machine that has a dierent DPI seing of more than 100
percent, you must log out and log back in to the session on the second client machine to make DPI
synchronization work on the second client machine.
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Although Windows 10 and Windows 8.x machines support dierent DPI seings on dierent monitors,
the DPI Synchronization feature uses the DPI value that is set on the client machine's monitor in which
the Web browser used for launching the HTML Access client session is located. HTML Access does not
support dierent DPI seings in dierent monitors.
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If you want to sync up with another monitor with a dierent DPI seing, you must log out of the
remote desktop or application, drag the Web browser used for launching the HTML Access client
session to the other monitor, and log back in to the remote desktop or application to make the DPI
seings match between the client system and remote desktop or application.
Chapter 4 Using Remote Desktops and Applications
VMware, Inc. 23