Installation and Setup Guide
Table Of Contents
- VMware Horizon HTML Access Installation and Setup Guide
- Contents
- VMware Horizon HTML Access Installation and Setup Guide
- Setup and Installation
- System Requirements for HTML Access
- Preparing Connection Server and Security Servers for HTML Access
- Configure View to Remove Credentials From Cache
- Prepare Desktops, Pools, and Farms for HTML Access
- Configure HTML Access Agents to Use New SSL Certificates
- Configure HTML Access Agents to Use Specific Cipher Suites
- Configuring iOS to Use CA-Signed Certificates
- Upgrading the HTML Access Software
- Uninstall HTML Access from View Connection Server
- Data Collected by VMware
- Configuring HTML Access for End Users
- Using a Remote Desktop or Application
- Feature Support Matrix
- Internationalization
- Connect to a Remote Desktop or Application
- Connect to a Server in Workspace ONE Mode
- Use Unauthenticated Access to Connect to Remote Applications
- Shortcut Key Combinations
- International Keyboards
- Screen Resolution
- H.264 Decoding
- Setting the Time Zone
- Using the Sidebar
- Use Multiple Monitors
- Using DPI Synchronization
- Sound
- Copying and Pasting Text
- Transferring Files Between the Client and a Remote Desktop
- Using the Real-Time Audio-Video Feature for Webcams and Microphones
- Log Off or Disconnect
- Reset a Remote Desktop or Remote Applications
- Restart a Remote Desktop
Restart a Remote Desktop
You might need to restart a remote desktop if the desktop operating system stops responding. Restarting
a remote desktop is the equivalent of the Windows operating system restart command. The desktop
operating system usually prompts you to save any unsaved data before it restarts.
You can restart a remote desktop only if a Horizon administrator has enabled the desktop restart feature
for the desktop.
For information about enabling the desktop restart feature, see the Setting Up Virtual Desktops in Horizon
7 or Setting Up Published Desktops and Applications in Horizon 7 document.
Procedure
u
Use the Restart command.
Option Action
From the sidebar When connected to a remote desktop, click the Open Menu toolbar button next to
the desktop name in the Running list in the sidebar and select Restart.
Using a URI To restart a desktop, use the URI https://ConnectionServerFQDN?
desktopId=desktop_name&action=restart.
The operating system in the remote desktop reboots and Horizon Client disconnects and logs off from the
desktop.
What to do next
Wait an appropriate amount of time for system startup before you attempt to reconnect to the remote
desktop.
If restarting the remote desktop does not solve the problem, you might need to reset the remote desktop.
See Reset a Remote Desktop or Remote Applications.
VMware Horizon HTML Access Installation and Setup Guide
VMware, Inc. 55