Installation and Setup Guide
Table Of Contents
- VMware Horizon HTML Access Installation and Setup Guide
- Contents
- VMware Horizon HTML Access Installation and Setup Guide
- Setup and Installation
- System Requirements for HTML Access
- Preparing Connection Server and Security Servers for HTML Access
- Configure View to Remove Credentials From Cache
- Prepare Desktops, Pools, and Farms for HTML Access
- Configure HTML Access Agents to Use New SSL Certificates
- Configure HTML Access Agents to Use Specific Cipher Suites
- Configuring iOS to Use CA-Signed Certificates
- Upgrading the HTML Access Software
- Uninstall HTML Access from View Connection Server
- Data Collected by VMware
- Configuring HTML Access for End Users
- Using a Remote Desktop or Application
- Feature Support Matrix
- Internationalization
- Connect to a Remote Desktop or Application
- Connect to a Server in Workspace ONE Mode
- Use Unauthenticated Access to Connect to Remote Applications
- Shortcut Key Combinations
- International Keyboards
- Screen Resolution
- H.264 Decoding
- Setting the Time Zone
- Using the Sidebar
- Use Multiple Monitors
- Using DPI Synchronization
- Sound
- Copying and Pasting Text
- Transferring Files Between the Client and a Remote Desktop
- Using the Real-Time Audio-Video Feature for Webcams and Microphones
- Log Off or Disconnect
- Reset a Remote Desktop or Remote Applications
- Restart a Remote Desktop
What to do next
Disallow inbound traffic to TCP port 8443 on the Windows Firewall of any paired security servers. If
applicable, on third-party firewalls, change the rules to disallow inbound traffic to TCP port 8443 for all
paired security servers and this View Connection Server host.
Data Collected by VMware
If your company participates in the customer experience improvement program, VMware collects data
from certain client fields. Fields containing sensitive information are made anonymous.
VMware collects data on the clients to prioritize hardware and software compatibility. If a Horizon
administrator has opted to participate in the customer experience improvement program, VMware collects
anonymous data about your deployment to improve VMware's response to customer requirements. No
data that identifies your organization is collected. Client information is sent first to Connection Server and
then on to VMware, along with data from servers, desktop pools, and remote desktops.
To participate in the VMware customer experience improvement program, the administrator who installs
Connection Server can opt in while running the Connection Server installation wizard, or an administrator
can set an option in Horizon Administrator after the installation.
Table 1‑2. Client Data Collected for the Customer Experience Improvement Program
Description Field name
Is This Field
Made
Anonymous? Example Value
Company that produced the application
<client-vendor>
No VMware
Product name
<client-product>
No VMware Horizon HTML Access
Client product version
<client-version>
No 4.6.0-build_number
Client binary architecture
<client-arch>
No Examples include the following values:
n
browser
n
arm
Native architecture of the browser
<browser-arch>
No Examples include the following values:
n
Win32
n
Win64
n
MacIntel
n
iPad
n
Linux armv81 (for Android Chrome
support)
Browser user agent string
<browser-user-agent>
No Examples include the following values:
n
Mozilla/5.0 (Windows NT 6.1;
WOW64)
n
AppleWebKit/703.00 (KHTML, like
Gecko)
n
Chrome/3.0.1750
n
Safari/703.00
n
Edge/13.10586
VMware Horizon HTML Access Installation and Setup Guide
VMware, Inc. 19