User manual

Procedure
u
Use the Reset command.
Option Action
Reset remote applications from the
application selector screen
From the desktop and application selector screen, before connecting to a
remote desktop or remote application, to reset all running remote
applications, click the  toolbar buon in the upper-right corner of
the screen, anc click Reset.
Reset a remote desktop from the
sidebar
When connected to a remote desktop, click the Open Menu toolbar buon
next to the desktop name in the Running list in the sidebar and select
Reset.
Reset remote applications from the
sidebar
To reset all running applications, click the Open  Window toolbar
buon at the top of the sidebar, and click Reset.
Reset a remote desktop using an
URI
To reset a remote desktop, use the URI
https://ConnectionServerFQDN?
desktopId=desktop_name&action=reset.
When you reset a remote desktop, the operating system in the remote desktop reboots and Horizon Client
disconnects and logs o from the desktop. When you reset remote applications, the applications quit.
What to do next
Wait an appropriate amount of time for system startup before aempting to reconnect to the remote desktop
or application.
Restart a Remote Desktop
You might need to restart a remote desktop if the desktop operating system stops responding. Restarting a
remote desktop is the equivalent of the Windows operating system restart command. The desktop operating
system usually prompts you to save any unsaved data before it restarts.
You can restart a remote desktop only if a Horizon administrator has enabled the desktop restart feature for
the desktop.
For information about enabling the desktop restart feature, see the Seing Up Virtual Desktops in Horizon 7 or
Seing Up Published Desktops and Applications in Horizon 7 document.
Procedure
u
Use the Restart command.
Option Action
From the sidebar
When connected to a remote desktop, click the Open Menu toolbar buon
next to the desktop name in the Running list in the sidebar and select
Restart.
Using a URI
To restart a desktop, use the URI https://ConnectionServerFQDN?
desktopId=desktop_name&action=restart.
The operating system in the remote desktop reboots and Horizon Client disconnects and logs o from the
desktop.
What to do next
Wait an appropriate amount of time for system startup before you aempt to reconnect to the remote
desktop.
If restarting the remote desktop does not solve the problem, you might need to reset the remote desktop. See
“Reset a Remote Desktop or Remote Applications,” on page 45.
Using HTML Access
46 VMware, Inc.