User manual

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If you start a remote session on a client machine that has a DPI seing of more than 100 percent, and
then use the same session on another client machine that has a dierent DPI seing of more than 100
percent, you must log out and log back in to the session on the second client machine to make DPI
synchronization work on the second client machine.
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Although Windows 10 and Windows 8.x machines support dierent DPI seings on dierent monitors,
the DPI Synchronization feature uses the DPI value that is set on the client machine's monitor in which
the Web browser used for launching the HTML Access client session is located. HTML Access Client
does not support dierent DPI seings in dierent monitors.
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If an administrator changes the DPI Synchronization group policy seing value for Horizon Agent,
you must log out and log in again to make the new seing take eect.
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If you want to sync up with another monitor with a dierent DPI seing, you must log out of the
remote desktop or application, drag the Web browser used for launching the HTML Access client
session to the other monitor, and log back in to the remote desktop or application to make the DPI
seings match between the client system and remote desktop or application.
Sound
You can play sound in your remote desktops and applications, but some limitations apply.
By default, sound playback is enabled for remote desktops and applications, although your View
administrator can set a policy to disable sound playback.
Take into account the following guidelines:
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To turn up the volume, use the sound control on your client system, not the sound control in the remote
desktop or application.
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Occasionally, the sound might go out of sync with the video.
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In conditions of heavy network trac, or if the browser is performing a lot of tasks (I/O), sound quality
might be reduced. Some browsers work beer than others in this regard.
Copying and Pasting Text
It is possible to copy text to and from remote desktops and applications. Your View administrator can set
this feature so that copy and paste operations are allowed only from your client system to a remote desktop
or application, or only from a remote desktop or application to your client system, or both, or neither.
Administrators congure the ability to copy and paste by using group policies that pertain to View Agent or
Horizon Agent in remote desktops. For more information, see “HTML Access Group Policy Seings,” on
page 26. Administrators can also use group policies to restrict clipboard formats during copy and paste
operations. Because HTML Access supports transferring only text in the clipboard, only the text lters work
with the HTML Access client. For information about using group policies to lter clipboard formats, see the
Seing Up Desktop and Application Pools in View document.
You can copy up to 1MB of text, including any Unicode non-ASCII characters. You can copy text from your
client system to a remote desktop or application, or the reverse, but the pasted text is plain text.
You cannot copy and paste graphics. You also cannot copy and paste les between a remote desktop and the
le system on your client computer.
N The copy and paste feature is not supported on iOS Safari.
Chapter 3 Using a Remote Desktop or Application
VMware, Inc. 41