User manual

Procedure
1 If your browser presents an untrusted certicate warning or a warning that your connection is not
private, examine the certicate to verify that it matches the certicate that is used by your company.
You might need to contact your Horizon administrator for assistance. For example, in a Chrome
browser, you might use the following procedure.
a Click the lock icon in the address bar.
b Click the  information link.
c Verify that the certicate matches the certicate that is used by your company.
You might need to contact your Horizon administrator for assistance.
2 Accept the security certicate.
Each browser has its own browser-specic prompts for accepting or always trusting a certicate. For
example, in a Chrome browser, you can click the Advanced link on the browser page, and click Proceed
to server-name (unsafe).
In a Safari browser, use the following procedure to permanently trust the certicate.
a Click the Show  buon when the untrusted certicate dialog box appears.
b Select the Always Trust check box and click Continue.
c When prompted, provide your password and click Update .
The remote desktop or application is launched.
Shortcut Key Combinations
Regardless of the language used, some key combinations cannot be sent to the to a remote desktop or
application.
Web browsers allow some key presses and key combinations to be sent to both the client and the destination
system. For other keys and key combinations, the input is processed only locally and is not sent to the
destination system. The key combinations that work on your system depend on the browser software, the
client operating system, and the language seings.
N If you are using a Mac, you can map the Command key to the Windows Ctrl key when using the key
combinations to select, copy, and paste text. To enable this feature, you can click the Open  Window
toolbar buon in the sidebar and turn on Enable Command-A, Command-C, Command-V, and Command-
X. (This option appears in the Seings window only if you are using a Mac.)
The following keys and keyboard combinations often do not work in remote desktops:
n
Ctrl+T
n
Ctrl+W
n
Ctrl+N
n
Command key
n
Alt+Enter
n
Ctrl+Alt+any_key
I To input Ctrl+Alt+Del, use the Send Ctrl+Alt+Delete toolbar buon located at the top of
the sidebar.
n
Caps Lock+modier_key (such as Alt or Shift)
Chapter 3 Using a Remote Desktop or Application
VMware, Inc. 31