User manual

Browser Version
Firefox 49, 50
Microsoft Edge 25, 38
Client operating
systems
Operating System Version
Windows 7 SP1 (32- and 64-bit)
Windows 8.x (32- and 64-bit)
Windows 10 (32- and 64-bit)
Mac OS X 10.11 (El Capitan)
macOS 10.12.x (Sierra)
iOS 9
iOS 10
Chrome OS 28.x and later
Remote desktops
HTML Access requires Horizon Agent 7.0 or later, and supports all the
desktop operating systems that Horizon 7.0 supports. For more information,
see the topic "Supported Operating Systems for View Agent" in version 7.0 of
View Installation.
Pool settings
HTML Access requires the following pool seings, in View Administrator:
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The Max resolution of any one monitor seing must be 1920x1200 or
higher so that the remote desktop has at least 17.63 MB of video RAM.
If you plan to use 3D applications or if end users will use a Macbook
with Retina Display or a Google Chromebook Pixel, see “Screen
Resolution,” on page 34.
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The HTML Access seing must be enabled.
Conguration instructions are provided in “Prepare Desktops, Pools, and
Farms for HTML Access,” on page 11.
View Connection Server
View Connection Server with the HTML Access option must be installed on
the server.
When you install the HTML Access component, the VMware Horizon View
Connection Server (Blast-In) rule is enabled in the Windows Firewall, so
that the rewall is automatically congured to allow inbound trac to TCP
port 8443.
Security Server
View Security Server: The same version as View Connection Server must be
installed on the security server.
If client systems connect from outside the corporate rewall, VMware
recommends that you use a security server. With a security server, client
systems will not require a VPN connection.
N A single security server can support up to 800 simultaneous
connections to Web clients.
Third-party firewalls
Add rules to allow the following trac:
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Servers (including security servers, View Connection Server instances,
and replica servers): inbound trac to TCP port 8443.
Using HTML Access
8 VMware, Inc.