User manual

4 If you are prompted a second time for RSA SecurID credentials or RADIUS authentication credentials,
enter the next generated number on the token.
Do not enter your PIN and do not enter the same generated number entered previously. If necessary,
wait until a new number is generated.
If this step is required, it is required only when you mistype the rst passcode or when conguration
seings in the RSA server change.
5 In the Login dialog box, enter your Active Directory user name and password, select a domain name,
and click Login.
6 (Optional) If you need to manually set the time zone that is used in the remote desktop or application,
click the  toolbar buon in the upper-right corner of the desktop and application selector
screen. Turn o the Set Time Zone Automatically option and select one of the time zones from the
drop-down menu. See “Seing the Time Zone,” on page 35.
7 (Optional) On the desktop and application selection screen, before you select the item you want to
access, to mark a remote desktop or application as a favorite, click the gray star inside the icon for the
desktop or application.
The star icon turns from gray to yellow. The next time you log in, you can click the star icon in the
upper-right part of the browser window to display only favorites.
8 Click the icon for the remote desktop or application that you want to access.
The remote desktop or application is displayed in your browser. A navigation sidebar is also available.
You can click the tab at the left side of the browser window to display the sidebar. You can use the
sidebar to access other remote desktops or applications, display the Seings window, copy and paste
text, and more.
What to do next
If, soon after connecting to a desktop or application, you get disconnected and see a prompt asking you to
click a link to accept the security certicate, you can select whether to trust the certicate. See “Trust a Self-
Signed Root Certicate,” on page 30.
Trust a Self-Signed Root Certificate
In some cases, when connecting to a remote desktop or application for the rst time, you might be prompted
by the browser to accept the self-signed certicate used by the remote machine. You must trust the certicate
before the connection can be made to the remote desktop or application.
Most browsers will give you the option to permanently trust the self-signed certicate. If you do not choose
to permanently trust the certicate, you must verify the certicate every time you restart your browser. If
you are using a Safari browser, you must permanently trust the security certicate in order to establish the
connection.
Procedure
1 If your browser presents an untrusted certicate warning or a warning that your connection is not
private, examine the certicate to verify that it matches the certicate that is used by your company.
You might need to contact your View administrator for assistance. For example, in a Chrome browser,
you might use the following procedure.
a Click the lock icon in the address bar.
b Click the  information link.
c Verify that the certicate matches the certicate that is used by your company.
You might need to contact your View administrator for assistance.
Using HTML Access
30 VMware, Inc.