User manual
Table Of Contents
- Using HTML Access
- Contents
- Using HTML Access
- Setup and Installation
- System Requirements for HTML Access
- Preparing View Connection Server and Security Servers for HTML Access
- Prepare Desktops, Pools, and Farms for HTML Access
- Configure HTML Access Agents to Use New SSL Certificates
- Configure HTML Access Agents to Use Specific Cipher Suites
- Configuring iOS to Use CA-Signed Certificates
- Upgrading the HTML Access Software
- Uninstall HTML Access from View Connection Server
- Data Collected by VMware
- Configuring HTML Access for End Users
- Using a Remote Desktop or Application
- Feature Support Matrix
- Internationalization
- Connect to a Remote Desktop or Application
- Shortcut Key Combinations
- International Keyboards
- Screen Resolution
- Using the Sidebar
- Sound
- Copying and Pasting Text
- Transferring Files between the Client and a Remote Desktop
- Using the Real-Time Audio-Video Feature for Webcams and Microphones
- Log Off or Disconnect
- Reset a Remote Desktop or Application
- Index
Internationalization
The user interface and documentation are available in English, Japanese, French, German, Simplied
Chinese, Traditional Chinese, and Korean.
For information about which language packs you must use in the client system, browser, and remote
desktop, see “International Keyboards,” on page 32.
Connect to a Remote Desktop or Application
Use your Active Directory credentials to connect to the remote desktops and applications that you are
authorized to use.
Prerequisites
n
Obtain the credentials that you need to log in, such as Active Directory user name and password, RSA
SecurID user name and passcode, or RADIUS authentication user name and passcode.
n
Obtain the NETBIOS domain name for logging in. For example, you would use mycompany rather than
mycompany.com.
Procedure
1 Open a browser and enter the URL for the View Connection Server instance.
In the URL, use https and use the fully qualied domain name; for example:
https://view.company.com.
Connections to View Connection Server always use SSL. The default port for SSL connections is 443. If
View Connection Server is not congured to use the default port, use the format shown in this example:
view.company.com:1443.
The VMware Horizon Web portal appears. By default, this page shows both an icon for downloading
and installing the native Horizon Client and an icon for connecting through HTML Access.
2 Click the VMware Horizon HTML Access icon.
3 In the Login dialog box, if you are prompted for RSA SecurID credentials or RADIUS authentication
credentials, enter the user name and passcode and click Login.
The passcode might include both a PIN and the generated number on the token.
4 If you are prompted a second time for RSA SecurID credentials or RADIUS authentication credentials,
enter the next generated number on the token.
Do not enter your PIN and do not enter the same generated number entered previously. If necessary,
wait until a new number is generated.
If this step is required, it is required only when you mistype the rst passcode or when conguration
seings in the RSA server change.
5 In the Login dialog box, enter your Active Directory user name and password, select a domain name,
and click Login.
6 (Optional) On the desktop and application selection screen, before you select the item you want to
access, to mark a remote desktop or application as a favorite, click the gray star inside the icon for the
desktop or application.
The star icon turns from gray to yellow. The next time you log in, you can click the star icon in the
upper-right part of the browser window to display only favorites.
Chapter 3 Using a Remote Desktop or Application
VMware, Inc. 27