User manual
Table Of Contents
- Using HTML Access
- Contents
- Using HTML Access
- Setup and Installation
- System Requirements for HTML Access
- Preparing View Connection Server and Security Servers for HTML Access
- Prepare Desktops, Pools, and Farms for HTML Access
- Configure HTML Access Agents to Use New SSL Certificates
- Configure HTML Access Agents to Use Specific Cipher Suites
- Configuring iOS to Use CA-Signed Certificates
- Upgrading the HTML Access Software
- Uninstall HTML Access from View Connection Server
- Data Collected by VMware
- Configuring HTML Access for End Users
- Using a Remote Desktop or Application
- Feature Support Matrix
- Internationalization
- Connect to a Remote Desktop or Application
- Shortcut Key Combinations
- International Keyboards
- Screen Resolution
- Using the Sidebar
- Sound
- Copying and Pasting Text
- Transferring Files between the Client and a Remote Desktop
- Using the Real-Time Audio-Video Feature for Webcams and Microphones
- Log Off or Disconnect
- Reset a Remote Desktop or Application
- Index
Data Collected by VMware
If your company participates in the customer experience improvement program, VMware collects data from
certain client elds. Fields containing sensitive information are made anonymous.
VMware collects data on the clients to prioritize hardware and software compatibility. If a View
administrator has opted to participate in the customer experience improvement program, VMware collects
anonymous data about your deployment to improve VMware's response to customer requirements. No data
that identies your organization is collected. Client information is sent rst to View Connection Server and
then on to VMware, along with data from servers, desktop pools, and remote desktops.
To participate in the VMware customer experience improvement program, the administrator who installs
View Connection Server can opt in while running the View Connection Server installation wizard, or an
administrator can set an option in View Administrator after the installation.
Table 1‑2. Client Data Collected for the Customer Experience Improvement Program
Description Field name
Is This Field
Made
Anonymous
? Example Value
Company that produced the
application
<client-vendor>
No VMware
Product name
<client-product>
No VMware Horizon HTML Access
Client product version
<client-version>
No 4.1.0-build_number
Client binary architecture
<client-arch>
No Examples include the following
values:
n
browser
n
arm
Native architecture of the browser
<browser-arch>
No Examples include the following
values:
n
Win32
n
Win64
n
MacIntel
n
iPad
Browser user agent string
<browser-user-agent>
No Examples include the following
values:
n
Mozilla/5.0 (Windows NT 6.1;
WOW64)
n
AppleWebKit/703.00 (KHTML,
like Gecko)
n
Chrome/3.0.1750
n
Safari/703.00
n
Edge/13.10586
Browser's internal version string
<browser-version>
No Examples include the following
values:
n
7.0.3 (for Safari),
n
44.0 (for Firefox)
n
13.10586 (for Edge)
Chapter 1 Setup and Installation
VMware, Inc. 17