User manual

System Requirements for Real-Time Audio-Video
Real-Time Audio-Video works with standard webcam, USB audio, and analog audio devices, and with
standard conferencing applications like Skype, WebEx, and Google Hangouts. To support Real-Time Audio-
Video, your View deployment must meet certain software and hardware requirements.
View remote desktop
The desktops must have View Agent 5.2 or later installed. The desktops must
also have the corresponding Remote Experience Agent installed, if
applicable. For example, if View Agent 5.3 is installed, you must also install
the Remote Experience Agent from View 5.3 Feature Pack 1. See the
View Feature Pack Installation and Administration document for View. If you
have View Agent 6.0 or later, no feature pack is required.
Horizon Client computer
or client access device
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Real-Time Audio-Video is supported on all operating systems that run
Horizon Client for Windows. For details, see “System Requirements for
Windows Clients,” on page 7.
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The webcam and audio device drivers must be installed, and the
webcam and audio device must be operable, on the client computer. To
support Real-Time Audio-Video, you do not have to install the device
drivers on the desktop operating system where View Agent is installed.
Display protocol for
View
PCoIP
Real-Time Audio-Video is not supported in RDP desktop sessions.
Requirements for Using Multimedia Redirection (MMR)
Multimedia redirection (MMR) delivers the multimedia stream directly to client computers.
With MMR, the multimedia stream is processed, that is, decoded, on the client system. The client system
plays the media content, thereby offloading the demand on the ESXi host.
Because MMR is implemented differently on different operating systems, the system requirements for the
Windows 7 operating system are different from the requirements for Windows Vista and earlier operating
systems.
IMPORTANT Windows 8 remote desktops do not support MMR. For these View agents, use Windows media
redirection, included with RDP 7 and later.
MMR Support and Requirements for Windows 7 Operating Systems
To use MMR on Windows 7 View desktops and Windows 7 or Windows 8 clients, your servers, virtual
desktops, and client computers must meet certain system requirements.
VMware software
requirements
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The View servers and desktops must be View 5.3 or a later release.
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On View 5.3 or earlier desktops, you must also install the latest Remote
Experience Agent. See the View Feature Pack Installation and
Administration document for View 5.3 Feature Pack 1. For View 6.0 or
later, this agent is included in the View Agent installer.
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For information about other required configuration settings, see the
View documentation.
View desktop
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The desktops must run 64-bit or 32-bit Windows 7 operating systems.
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3D Rendering must be enabled on the desktop pool.
Chapter 1 System Requirements and Setup for Windows-Based Clients
VMware, Inc. 9