User manual

Using a High-Resolution Mac with Retina Display
When you use the PCoIP display protocol, Horizon Client also supports very high resolutions for those
client systems with Retina Display. After you connect to a remote desktop, you can choose the Connection >
Resolution > Full Resolution menu item. This menu item appears only if the client system supports Retina
Display.
If you use Full Resolution, the icons on the remote desktop are smaller but the display is sharper.
Connect USB Devices
You can use locally attached USB devices, such as thumb flash drives, cameras, and printers, from a remote
desktop. This feature is called USB redirection.
When you use this feature, most USB devices that are attached to the local client system become available
from a menu in Horizon Client. You use the menu to connect and disconnect the devices.
Using USB devices with remote desktops has the following limitations:
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When you access a USB device from a menu in Horizon Client and use the device in a remote desktop,
you cannot access the device on the local computer.
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USB devices that do not appear in the menu, but are available in a remote desktop, include human
interface devices such as keyboards and pointing devices. The remote desktop and the local computer
use these devices at the same time. Interaction with these devices can sometimes be slow because of
network latency.
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Large USB disk drives can take several minutes to appear in the desktop.
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Some USB devices require specific drivers. If a required driver is not already installed on a remote
desktop, you might be prompted to install it when you connect the USB device to the remote desktop.
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If you plan to attach USB devices that use MTP drivers, such as Android-based Samsung smart phones
and tablets, you must set Horizon Client to automatically connect USB devices to your remote desktop.
Otherwise, if you try to manually redirect the USB device by using a menu item, the device will not be
redirected unless you unplug the device and then plug it in again.
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Webcams are not supported for USB redirection.
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The redirection of USB audio devices depends on the state of the network and is not reliable. Some
devices require a high data throughput even when they are idle.
You can connect USB devices to a remote desktop either manually or automatically.
NOTE Do not redirect USB Ethernet connections to the remote desktop. Your remote desktop can connect to
your network if your local system is connected. If you have set your remote desktop to autoconnect USB
devices, you can add an exception to exclude your Ethernet connection. See “Configuring USB Redirection
on a Mac OS X Client,” on page 37 .
Prerequisites
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To use USB devices with a remote desktop, the View administrator must have enabled the USB feature
for the remote desktop.
This task includes installing the USB Redirection component of View Agent, and can include setting
group policies regarding USB redirection. For more information, see the View Administration document
if you are using Vew Connection Server and Agent 5.x or an earlier version. See Setting Up Desktop and
Application Pools in View if you are using View Connection Server and Agent 6.0 or later.
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If this is the first time you are attempting to connect a USB device, you must provide the Administrator
password. Horizon Client will prompt you when it is time to do so.
Chapter 4 Using a Microsoft Windows Desktop or Application on a Mac
VMware, Inc. 35