User manual

Files that do not match these criteria are deleted when you launch Horizon Client.
If the MaxDebugLogs or MaxDaysToKeepLogs keys are not set in the com.vmware.horizon.plist file, the
default number of log files is 5 and the default number of days to keep log files is 7.
Horizon Client Data Collected by VMware
If your company participates in the customer experience improvement program, VMware collects data from
certain Horizon Client fields. Fields containing sensitive information are made anonymous.
NOTE This feature is available only if your View deployment uses View Connection Server 5.1 or later.
VMware collects data on the clients to prioritize hardware and software compatibility. If your company's
administrator has opted to participate in the customer experience improvement program, VMware collects
anonymous data about your deployment in order to improve VMware's response to customer requirements.
No data that identifies your organization is collected. Horizon Client information is sent first to View
Connection Server and then on to VMware, along with data from View servers, desktop pools, and remote
desktops.
Although the information is encrypted while in transit to View Connection Server, the information on the
client system is logged unencrypted in a user-specific directory. The logs do not contain any personally
identifiable information.
The administrator who installs View Connection Server can select whether to participate in the VMware
customer experience improvement program while running the View Connection Server installation wizard,
or an administrator can set an option in View Administrator after the installation.
Table 1‑2. Data Collected from Horizon Clients for the Customer Experience Improvement Program
Description
Is This Field
Made
Anonymous
? Example Value
Company that produced the
Horizon Client application
No VMware
Product name No VMware Horizon Client
Client product version No (The format is x.x.x-yyyyyy, where x.x.x is the client version
number and yyyyyy is the build number.)
Client binary architecture No Examples include the following:
n
i386
n
x86_64
n
arm
Client build name No Examples include the following:
n
VMware-Horizon-View-Client-Win32-Windows
n
VMware-Horizon-View-Client-Linux
n
VMware-Horizon-View-Client-iOS
n
VMware-Horizon-View-Client-Mac
n
VMware-Horizon-View-Client-Android
n
VMware-Horizon-View-Client-WinStore
Host operating system No Examples include the following:
n
Windows 8.1
n
Windows 7, 64-bit Service Pack 1 (Build 7601 )
n
iPhone OS 5.1.1 (9B206)
n
Ubuntu 10.04.4 LTS
n
Mac OS X 10.8.5 (12F45)
Using VMware Horizon Client for Mac OS X
14 VMware, Inc.