User manual
Table Of Contents
- VMware Horizon Client for Windows 10 UWP User Guide
- Contents
- VMware Horizon Client for Windows 10 UWP User Guide
- How Do I Log In?
- Connecting to Remote Desktops and Applications
- Setting the Certificate Checking Mode in Horizon Client
- Select a Display Protocol
- Connect to a Remote Desktop or Application
- Disconnecting From a Remote Desktop or Application
- Logging Off From a Remote Desktop
- Save Information About Recent Servers on the Horizon Client Home Window
- Disable Windows Hello in Horizon Client
- Using Remote Desktops and Applications
- Gestures and Navigation Aids
- Using the Sidebar
- Using DPI Synchronization
- Adjusting the Screen Resolution for Remote Desktops and Applications
- Using Full-Screen Mode
- Enable the Local Zoom Feature
- Saving Documents in a Published Application
- Pinning a Remote Desktop or Application to the Start Screen
- Prevent Screen Lock
- Multitasking
- Using Horizon Client with a Microsoft Display Dock
- Troubleshooting Horizon Client
2 Expand the Logging section and tap to toggle the Enable advanced logging option to on.
3 Tap Collect support information, navigate to the location on your device to store the log files, select
the directory, and tap Select folder.
For example, for convenience you might tap the Desktop item to save the logs in a folder on your
local desktop.
Horizon Client creates a folder named vmware-view-logs-timestamp in the location that you
specified.
4 (Optional) To create a .zip file of the log folder before sending it to technical support, right-click the
folder and select Send to > Compressed (zipped) folder.
What to do next
Send the logs to VMware technical support.
Connecting to a Server in Workspace ONE Mode
If you cannot connect to a server directly through Horizon Client, or if your desktop and application
entitlements are not visible in Horizon Client, Workspace ONE mode might be enabled on the server.
Problem
n
When you try to connect to the server directly through Horizon Client, Horizon Client redirects you to
the Workspace ONE portal.
n
When you open a desktop or application through a URI or shortcut, or when you open a local file
through file association, the request redirects you to the Workspace ONE portal for authentication.
n
After you open a desktop or application through Workspace ONE and Horizon Client starts, you
cannot see or open other entitled remote desktops or applications in Horizon Client.
Cause
Beginning with Horizon 7 version 7.2, a Horizon administrator can enable Workspace ONE mode on a
Connection Server instance. This behavior is normal when Workspace ONE mode is enabled on a
Connection Server instance.
Solution
Use Workspace ONE to connect to a Workspace ONE enabled server and access your remote desktops
and applications.
VMware Horizon Client for Windows 10 UWP User Guide
VMware, Inc. 19