User manual
Table Of Contents
- VMware Horizon Client for Windows 10 UWP User Guide
- Contents
- VMware Horizon Client for Windows 10 UWP User Guide
- How Do I Log In?
- Connecting to Remote Desktops and Applications
- Setting the Certificate Checking Mode in Horizon Client
- Select a Display Protocol
- Connect to a Remote Desktop or Application
- Disconnecting From a Remote Desktop or Application
- Logging Off From a Remote Desktop
- Save Information About Recent Servers on the Horizon Client Home Window
- Disable Windows Hello in Horizon Client
- Using Remote Desktops and Applications
- Gestures and Navigation Aids
- Using the Sidebar
- Using DPI Synchronization
- Adjusting the Screen Resolution for Remote Desktops and Applications
- Using Full-Screen Mode
- Enable the Local Zoom Feature
- Saving Documents in a Published Application
- Pinning a Remote Desktop or Application to the Start Screen
- Prevent Screen Lock
- Multitasking
- Using Horizon Client with a Microsoft Display Dock
- Troubleshooting Horizon Client
Troubleshooting Horizon Client 6
You can solve most Horizon Client problems by resetting the desktop or reinstalling the app.
You can also enable log collection and send log files to VMware for troubleshooting.
This chapter includes the following topics:
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Resetting a Remote Desktop or Application
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Uninstall the VMware Horizon Client App
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Horizon Client Stops Responding or the Remote Desktop Freezes
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Collect Logs to Send to Technical Support
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Connecting to a Server in Workspace ONE Mode
Resetting a Remote Desktop or Application
If you are currently connected to and logged in to a remote desktop or application, you can tap the
Disconnect button in the desktop or application window and tap Reset to reset the remote desktop or
application.
The Reset command is available only if the Horizon administrator has allowed it and only if the status of
the remote desktop or application is such that the action can be taken.
You might need to restart a remote desktop or application if the desktop operating system or application
stops responding.
Resetting a remote desktop is the equivalent of pressing the Reset button on a physical PC to force the
PC to restart. Any files that are open on the remote desktop are closed without being saved.
Resetting a remote application quits all remote applications and logs off all of your remote application
sessions. Unsaved changes in remote applications might be lost.
Uninstall the VMware Horizon Client App
You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the
VMware Horizon Client app from the Windows 10 UWP device.
You uninstall Horizon Client just as you would uninstall any Windows 10 UWP app.
VMware, Inc.
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