User manual
Table Of Contents
- VMware Horizon Client for Mac Installation and Setup Guide
- Contents
- VMware Horizon Client for Mac Installation and Setup Guide
- Setup and Installation
- System Requirements for Mac Clients
- System Requirements for Real-Time Audio-Video
- Smart Card Authentication Requirements
- Touch ID Authentication Requirements
- Requirements for Using URL Content Redirection
- Requirements for Using Skype for Business with Horizon Client
- Requirements for the Session Collaboration Feature
- Supported Desktop Operating Systems
- Preparing Connection Server for Horizon Client
- Install Horizon Client on Mac
- Upgrade Horizon Client Online
- Add Horizon Client to the Dock
- Setting the Certificate Checking Mode in Horizon Client
- Configure Advanced TLS/SSL Options
- Configuring Log File Collection Values
- Configure VMware Blast Options
- Horizon Client Data Collected by VMware
- Using URIs to Configure Horizon Client
- Managing Remote Desktop and Published Application Connections
- Configure Horizon Client to Select a Smart Card Certificate
- Connect to a Remote Desktop or Application
- Share Access to Local Folders and Drives with Client Drive Redirection
- Clicking URL Links That Open Outside of Horizon Client
- Open a Recent Remote Desktop or Application
- Using a Touch Bar with Server, Desktop, and Application Connections
- Connecting to a Server When Horizon Client Starts
- Configure Horizon Client to Forget the Server User Name and Domain
- Hide the VMware Horizon Client Window
- Create Keyboard Shortcut Mappings
- Modify the Horizon Client Mouse Shortcut Mappings
- Modify the Horizon Client Shortcuts for Windows Actions
- Searching for Desktops or Applications
- Select a Favorite Remote Desktop or Application
- Switch Remote Desktops or Published Applications
- Log Off or Disconnect
- Autoconnect to a Remote Desktop
- Configure Reconnect Behavior for Remote Applications
- Removing a Server Shortcut From the Home Window
- Reordering Shortcuts
- Using Drag and Drop with Shortcuts and URIs
- Using a Microsoft Windows Desktop or Application on a Mac
- Feature Support Matrix for Mac
- Internationalization
- Monitors and Screen Resolution
- Using Exclusive Mode
- Use USB Redirection to Connect USB Devices
- Using the Real-Time Audio-Video Feature for Webcams and Microphones
- Using the Session Collaboration Feature
- Copying and Pasting Text and Images
- Dragging and Dropping Text and Images
- Using Published Applications
- Saving Documents in a Published Application
- Using a Touch Bar with Remote Desktops and Applications
- Printing from a Remote Desktop or Published Application
- PCoIP Client-Side Image Cache
- Troubleshooting Horizon Client
Reset a Remote Desktop or Published Applications
You might need to reset a remote desktop if the desktop operating system stops responding and
restarting the remote desktop does not solve the problem. Resetting published applications quits all open
applications.
Resetting a remote desktop is the equivalent of pressing the Reset button on a physical PC to force the
PC to restart. Any files that are open on the remote desktop are closed and are not saved.
Resetting published applications is the equivalent of quitting the applications without saving any unsaved
data. All open published applications are closed, even applications that come from different RDS server
farms.
You can reset a remote desktop only if a Horizon administrator has enabled the desktop reset feature for
the desktop.
For information about enabling the desktop reset feature, see the Setting Up Virtual Desktops in Horizon
7 or Setting Up Published Desktops and Applications in Horizon 7 document.
Procedure
u
Use the Reset command.
Option Action
Reset a remote desktop from the
desktop and application selection
window
Select the remote desktop name, press Control-click, and select Reset from the
context menu.
Reset published applications from the
desktop and application selection
window
Click the Settings button (gear icon) in the upper right corner of the window,
select Applications in the left pane, click Reset, and click Continue.
When you reset a remote desktop, the operating system in the remote desktop reboots and
Horizon Client disconnects and logs off from the desktop. When you reset published applications, the
applications quit.
What to do next
Wait an appropriate amount of time for system startup before attempting to reconnect to the remote
desktop or published application.
Uninstalling Horizon Client
You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the
Horizon Client application.
You uninstall Horizon Client by using the same method that you usually use to uninstall any other
application.
Drag the VMware Horizon Client application from the Applications folder to the Trash and empty the
trash.
VMware Horizon Client for Mac Installation and Setup Guide
VMware, Inc. 83