User manual

Table Of Contents
After you are connected, the client window appears.
If a Horizon administrator has enabled the client drive redirection feature, the Sharing dialog box might
appear. From the Sharing dialog box, you can allow or deny access to files on your local system. For
more information, see Share Access to Local Folders and Drives with Client Drive Redirection.
If a Horizon administrator has configured the URL Content Redirection feature on the server, you might
need to respond to certain prompts. For more information, see Clicking URL Links That Open Outside of
Horizon Client.
If Horizon Client cannot connect to the remote desktop or application, perform the following tasks:
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Determine whether Connection Server is configured not to use SSL. Horizon Client requires SSL
connections. Check whether the global setting in Horizon Administrator for the Use SSL for client
connections check box is deselected. If so, you must either select the check box, so that SSL is
used, or set up your environment so that clients can connect to an HTTPS enabled load balancer or
other intermediate device that is configured to make an HTTP connection to Connection Server.
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Verify that the security certificate for Connection Server is working properly. If it is not, in Horizon
Administrator, you might also see that View Agent or Horizon Agent on desktops is unreachable.
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Verify that the tags set on the Connection Server instance allow connections from this user. See the
View Administration document.
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Verify that the user is entitled to access the desktop or application. See the Setting Up Virtual
Desktops in Horizon 7 or Setting Up Published Desktops and Applications in Horizon 7 document.
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If you are using the RDP display protocol to connect to a remote desktop, verify that the client
computer allows remote desktop connections.
Share Access to Local Folders and Drives with Client
Drive Redirection
You can use Horizon Client to share folders and drives on the local client system with remote desktops
and applications. This feature is called client drive redirection.
Drives can include mapped drives and USB storage devices.
In a Windows remote desktop, shared folders and drives appear in the This PC folder or in the Computer
folder, depending on the Windows operating system version. In a published application, such as Notepad,
you can browse to and open a file in a shared folder or drive.
You do not need to be connected to a remote desktop or application to configure client drive redirection
settings. The settings apply to all remote desktops and applications. That is, you cannot configure the
settings so that local client folders are shared with one remote desktop or application, but not with other
remote desktops or applications.
VMware Horizon Client for Mac Installation and Setup Guide
VMware, Inc. 35