User manual

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What to do next

Wait an appropriate amount of time for system startup before you attempt to reconnect to the remote

desktop.

If restarting the remote desktop does not solve the problem, you might need to reset the remote desktop.

See Reset a Remote Desktop or Published Applications.

Reset a Remote Desktop or Published Applications

You might need to reset a remote desktop if the desktop operating system stops responding and

restarting the remote desktop does not solve the problem. Resetting published applications quits all open

applications.

Resetting a remote desktop is the equivalent of pressing the Reset button on a physical PC to force the

PC to restart. Any files that are open on the remote desktop are closed and are not saved.

Resetting published applications is the equivalent of quitting the applications without saving any unsaved

data. All open published applications are closed, even applications that come from different RDS server

farms.

You can reset a remote desktop only if a Horizon administrator has enabled the desktop reset feature for

the desktop.

Procedure

Use the Reset command.

Option Action

Reset a remote desktop from within the

desktop

Select Connection > Reset from the menu bar.

Reset a remote desktop from the

desktop and application selection

window

Select the remote desktop and select Connection > Reset from the menu bar.

Reset published applications from the

desktop and application selection

window

Click the Settings button (gear icon) in the upper right corner of the window,

select Applications in the left pane, click Reset, and click Continue.

When you reset a remote desktop, the operating system in the remote desktop reboots and

Horizon Client disconnects and logs off from the desktop. When you reset published applications, the

applications quit.

What to do next

Wait an appropriate amount of time for system startup before attempting to reconnect to the remote

desktop or published application.

Uninstall Horizon Client for Linux

You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling the

Horizon Client application.

VMware Horizon Client for Linux User Guide

VMware, Inc. 29