Installation and Setup Guide

Table Of Contents
Keyboard Limitations
For the most part, keyboards work as well with a remote desktop as they do with a physical computer.
Following is a list of the limitations you might encounter, depending on the type of peripherals and
software on your client system:
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If you use the PCoIP display protocol and want the remote desktop to detect which keyboard map
your client system uses, such as, for example, a Japanese keyboard or a German keyboard, you
must set a GPO in the View agent. Use the Turn on PCOIP user default input language
synchronization policy, available as part of the View PCoIP Session Variables ADM template file.
For more information, see the Configuring Remote Desktop Features in Horizon 7 document.
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Some multimedia keys on a multimedia keyboard might not work. For example, the Music key and My
Computer key might not work.
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If you connect to a desktop using RDP and if you have the Fluxbox window manager, if a screen
saver is running in the remote desktop, after a period of inactivity, the keyboard might stop working.
Regardless of which window manager you use, VMware recommends turning off the screen saver in
a remote desktop and not specifying a sleep timer.
Connect USB Devices
You can access locally attached USB devices, such as thumb flash drives, cameras, and printers, from a
remote desktop. This feature is called USB redirection.
With this feature, most USB devices that are attached to the local client system are available from a menu
in Horizon Client. You can use the menu to connect and disconnect the devices.
Using USB devices with remote desktops has the following limitations:
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When you access a USB device from a menu in Horizon Client and use the device in a remote
desktop, you cannot access the device on the local computer.
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USB devices that do not appear in the menu, but are available in a remote desktop, include human
interface devices such as keyboards and pointing devices. The remote desktop and the local
computer use these devices at the same time. Interaction with these devices can sometimes be slow
because of network latency.
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Large USB disk drives can take several minutes to appear in the desktop.
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Some USB devices require specific drivers. If a required driver is not already installed on a remote
desktop, you might be prompted to install it when you connect the USB device to the remote desktop.
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If you plan to attach USB devices that use MTP drivers, such as Android-based Samsung smart
phones and tablets, you must set Horizon Client to automatically connect USB devices to your remote
desktop. Otherwise, if you try to manually redirect the USB device by using a menu item, the device
will not be redirected unless you unplug the device and then plug it in again.
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Webcams are not supported for USB redirection using the Connect USB Device menu. See Using
the Real-Time Audio-Video Feature for Webcams and Microphones.
VMware Horizon Client for Linux Installation and Setup Guide
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