User manual
Table Of Contents
- VMware Horizon Client for iOS User Guide
- Contents
- VMware Horizon Client for iOS User Guide
- How Do I Log In?
- Connecting to Remote Desktops and Applications
- Using Remote Desktops and Applications
- Using the Unity Touch Sidebar with a Remote Desktop
- Using the Unity Touch Sidebar with a Remote Application
- Horizon Client Tools on a Mobile Device
- Gestures
- Using Native Operating System Gestures with Touch Redirection
- Copying and Pasting Text and Images
- Dragging and Dropping Text and Images
- Saving Documents in a Published Application
- Multitasking
- Configure Horizon Client to Support Reversed Mouse Buttons
- Suppress the Cellular Data Warning Message
- Using Shortcuts
- Using External Devices
- Using iOS Features with Horizon Client
- Troubleshooting Horizon Client
- Restart a Remote Desktop
- Reset a Remote Desktop or Remote Applications
- Uninstall Horizon Client
- Collecting and Sending Logging Information to VMware
- Report Horizon Client Crash Data to VMware
- Horizon Client Stops Responding or the Remote Desktop Freezes
- Problem Establishing a Connection When Using a Proxy
- Connecting to a Server in Workspace ONE Mode
Solution
u
Remove the proxy settings so that the device no longer uses a proxy.
Connecting to a Server in Workspace ONE Mode
If you cannot connect to a server directly through Horizon Client, or if your desktop and application
entitlements are not visible in Horizon Client, Workspace ONE mode might be enabled on the server.
Problem
n
When you try to connect to the server directly through Horizon Client, Horizon Client redirects you to
the Workspace ONE portal.
n
When you open a desktop or application through a URI or shortcut, or when you open a local file
through file association, the request redirects you to the Workspace ONE portal for authentication.
n
After you open a desktop or application through Workspace ONE and Horizon Client starts, you
cannot see or open other entitled remote desktops or applications in Horizon Client.
Cause
Beginning with Horizon 7 version 7.2, a Horizon administrator can enable Workspace ONE mode on a
Connection Server instance. This behavior is normal when Workspace ONE mode is enabled on a
Connection Server instance.
Solution
Use Workspace ONE to connect to a Workspace ONE enabled server and access your remote desktops
and applications.
VMware Horizon Client for iOS User Guide
VMware, Inc. 40