Installation and Setup Guide
Table Of Contents
- VMware Horizon Client for iOS Installation and Setup Guide
- Contents
- VMware Horizon Client for iOS Installation and Setup Guide
- Setup and Installation
- System Requirements
- Preparing Connection Server for Horizon Client
- Installing Horizon Client
- Using Embedded RSA SecurID Software Tokens
- Configure Smart Card Authentication
- Create a Virtual Smart Card
- Manage a Virtual Smart Card
- Configure Advanced TLS/SSL Options
- Configure VMware Blast Options
- Configure the Horizon Client Default View
- Horizon Client Data Collected by VMware
- Using URIs to Configure Horizon Client
- Managing Remote Desktop and Application Connections
- Setting the Certificate Checking Mode in Horizon Client
- Connect to a Remote Desktop or Application
- Manage Saved Servers
- Select a Favorite Remote Desktop or Application
- Disconnecting From a Remote Desktop or Application
- Log Off From a Remote Desktop
- Manage Desktop and Application Shortcuts
- Using 3D Touch with Horizon Client
- Using Spotlight Search with Horizon Client
- Using Split View and Slide Over with Horizon Client
- Using the iPad Split Keyboard with Horizon Client
- Using Drag and Drop with Shortcuts and URIs
- Using the Horizon Client Widget
- Using a Microsoft Windows Desktop or Application
- Feature Support Matrix for iOS
- Using the Unity Touch Sidebar with a Remote Desktop
- Using the Unity Touch Sidebar with a Remote Application
- Horizon Client Tools on a Mobile Device
- Gestures
- Using Native Operating System Gestures with Touch Redirection
- Screen Resolutions and Using External Displays
- External Keyboards and Input Devices
- Using the Real-Time Audio-Video Feature for Microphones
- Configure Horizon Client to Support Reversed Mouse Buttons
- Copying and Pasting Text and Images
- Dragging and Dropping Text and Images
- Saving Documents in a Published Application
- Multitasking
- Suppress the Cellular Data Warning Message
- PCoIP Client-Side Image Cache
- Internationalization
- Troubleshooting Horizon Client
- Restart a Remote Desktop
- Reset a Remote Desktop or Remote Applications
- Collecting and Sending Logging Information to VMware
- Report Horizon Client Crash Data to VMware
- Horizon Client Stops Responding or the Remote Desktop Freezes
- Problem Establishing a Connection When Using a Proxy
- Connecting to a Server in Workspace ONE Mode
c Tap to toggle the Logging option to off.
d Tap Done to close the Settings window.
2 If you are not connected to a remote desktop or application, perform these steps.
a Tap Settings at the bottom of the Horizon Client window to open the Settings window.
b Tap Log Collection on the Settings window.
c Tap to toggle the Logging option to off.
Report Horizon Client Crash Data to VMware
You can configure Horizon Client to report crash data to VMware.
Procedure
1 Tap Settings at the bottom of the Horizon Client window.
2 Tap Crash Reporting.
3 Tap to toggle the Crash Reporting option on or off.
The setting is enabled by default.
If Horizon Client stops responding, a crash log file is uploaded to the VMware server the next time
Horizon Client starts.
Horizon Client Stops Responding or the Remote Desktop
Freezes
When the window freezes, first, try resetting the remote desktop operating system.
Problem
Horizon Client does not work or repeatedly exits unexpectedly or the remote desktop freezes.
Cause
Assuming that Horizon servers are configured properly and that firewalls surrounding them have the
correct ports open, other issues usually relate to Horizon Client on the device or to the guest operating
system on the remote desktop.
Solution
n
If the operating system in the remote desktop freezes, use Horizon Client on the device to reset the
desktop.
This option is available only if the Horizon administrator has enabled this feature.
n
Uninstall and reinstall the app on the device.
n
If resetting the remote desktop and reinstalling Horizon Client do not help, you can reset the iOS
device, as described in the device user guide from Apple.
VMware Horizon Client for iOS Installation and Setup Guide
VMware, Inc. 63